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Weird facts and employee stories that Hooters wants to silence

Hair color cost a Hooters waitress her job​

The company wanted its waitresses to be "deliciously tacky yet unrefined," but they tend to be restrictive and controlling when it comes to their appearance while on the job, sometimes to the extreme. Waitress Farryn Johnson learned this the hard way when she decided to dye her hair.
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She was fired because the highlights she wore didn't look natural, according to Hooters' address. They can dress in a way that sparks a man's imagination, but they can't have tattoos, piercings, or an unnatural hair color.
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brand appearance​

Hooters wants its waitresses to be different from those who work in other restaurants, to make them stand out, and that's why Hooters has been able to stand out from the competition. Hooters waitresses are different and at the same time the same.
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Management wants to control your appearance. They always wear their hair down, pigtails are not allowed, and they wear tan-style pantyhose that they have to buy at their expense. It's ironic that they all seem wild and free, but are actually controlled by higher-ups.
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Hooters used to have an airline​

In 2003, the restaurant chain had its sights set on heaven. They wanted to bring air passengers the same sexy good times that they offer on the ground. They offered lower fares, more legroom, and a couple of Hooters girls did all the fun on board, wearing the evocative white tank tops.
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They were successful... for a time. However, stiff competition and major industry changes following the 9/11 attacks grounded Hooters Air after three years.
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They wear black on Fridays​

Regulars experience a slight change of scenery when they visit the restaurant on Fridays. Aside from the occasional themes that Hooters has in certain months (like having winter designs in December), waitresses may wear black.
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The tone makes your skin shine, especially under the phosphorescence and the play of light. Waiters can also wear black. It's a break from the traditional combination of white and orange, a villainous look that customers love.
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Not all girls can wear the Crop Top​

The crop top isn't a substitute for Hooters' traditional form-fitting, lace-back T-shirt as its official uniform, but the company wants its girls to wear it for variety on certain shifts, creating a broader spectrum of seductiveness. Only those approved by management may wear crop tops.
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Before a waitress can strut back and forth, serving delighted gazing customers, she needs her superior's approval. Needless to say, the ones with the tops of their buns showing won't get that chance.
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It is forbidden to wear the uniform outside of work​

For a company that wants to maintain a certain edgy image, the kind that mothers ideally wouldn't want their daughters associated with, their standards at work are plentiful, which seems self-contradictory.
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It's not just about the looks of the girls. The guidelines cover but also go beyond what kind of fashion statements girls can make at work. Hooters also prohibits its girls from displaying their uniforms outside of the workplace. No tank tops before or after shifts - this sounds conservative.
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Up-selling and cross-selling​

Hooters girls are not the typical waitresses you see in most restaurants doing the mundane work of serving food to customers and making sure they leave the establishment with a satisfied stomach. They are more like cheerleaders: talented and creative, beautiful and able to dance on the spot.
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m.ocean-city.com

The waitresses also compete with each other by selling company products. The best sellers of the month are rewarded with better hours. Those on duty during peak hours get more tips, and that's the real prize they're aiming for.
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Appropriate clothing (for the weather)​

The Hooters chain is no stranger to business-related controversies, from its corporate concept to employee experiences and company policies, they have encountered all kinds of events that have caused headaches for their managers throughout the years. over the years. Still, they know how to bend the rules a bit and get away with it.
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usatoday.com

At some locations, depending on the weather, Hooters girls don't have to be scantily clad to work. There are seasonal uniforms to keep them warm. The long sleeves keep them warm during the winter, and the management agrees with this. It's okay to be warm, dressed appropriately for the weather.
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Customer service in 16 steps​

One might get the impression that Hooters girls are laid-back and carefree, reminiscent of scantily clad cheerleaders with their pom-poms raised in the air to support their team. But these specialized room staff actually follow a complete 16-step customer service program.
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And they have to do all this without seeming mechanical. From greeting the customer to delivering the food, they must be entertaining and always anticipate their gastronomic needs. Hooters waitresses have to be pretty smart to accomplish this daily task.
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All the girls from Hooters stop by​

Part of this 16-Step approach to customer service is making each customer feel extremely welcome the entire time they're dining, not just because of the order taker, but because of the array of beautiful roses. That's why if you visit a Hooters restaurant, you'll notice that not a single waitress fails to stop by and at least say hello.
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They'll stop to check if there's anything you might need, refill drinks with a wide smile, flirt a bit and walk off nonchalantly with sexy curves swaying in their wake.
 
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