My internet is very slow
Uh-oh! You should not experience this.
No worries, follow these steps and we get you covered :
- Check that you are in webe network coverage.
- Check to see if you are connected to 4G or 3G Signal
- If connection is on 3G, check mobile data settings to verify if 4G is enabled
- Ensure the Signal Level is good.
- Clear application cache and stop all background apps.
- Close and re-launch the application.
- Make sure mobile phone internal space is not full.
- Restart your phone and retry
If the issue still persist, get in touch with our Live Chat in Self-Care or use the Online Web Form, and we get back to you with the solution.