To disable and re-enable the USB controllers, follow these steps:
a. Click Start, and then use the Start Search box.
b. Type devmgmt.msc, and then click OK. Device Manager opens.
c. Expand Universal Serial Bus controllers.
Note You might have to scroll down the list to find this item.
d. Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
e. Repeat step d for each USB controller that is listed under Universal Serial Bus controllers.
f. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
Check the USB device to see whether it is working.
If the USB port recognizes the device and if you can use the device, you are finished.
Hope this information is helpful and let me know if you need any further assistance.
Mouneshwar R – Microsoft Support