try steps nie..
step 1: minimizekn semua program or windows..biarkn cuma nmpk desktop saja.
step 2: pastu point cursor ke button start kt bwh ujung kiri tu..then klik right button kt mouse.
step 3: pastu choose 'explore'..popup window akn kuar..
step 4: scroll smpi bwh cr Recycle Bin then point cursor tu pd icon Recycle Bin tu then drag ke desktop...pastu settle la