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real business from home - global procurement consulting

Kita jgn mengharap sentiasa ada abg. bear disini... kita kena sentiasa up progress kita kat sini....jadi bila abg. bear masuk beliau boleh rujuk balik kemuskilan or kesulitan yg kita hadapi...itu pendapat saya walaupun belum success lagi matching buyer ngan seller ni but still on going berusaha memperbaiki dan menambahbaikkan pemahaman di international trade ni...:)cgrock

Pakcik setuju benor. Kena juga independent kalau nak survive
 
Rasa saya ada post bentuk L/C di page2 blkg.... dari progress saya yg lepas2....:)

He!he! Rajin ngan x rajin je. Kekadang kita lupa dengan kebijaksanaan Pakcik Google. Tanya apa jer, dia boleh jawab. Nak yg cantik, buruk, murah, mahal, dia tetap layan. Gpc ni mengajar kita berfikiran kreatif. :D
 
Ni mgkn boleh jawab persoalan En. Apai

In most B2B portals (Alibaba.com, ECPlaza.net, etc) you will never see the supplier's or buyer's email addresses . The only way to contact them is by using the portal's popup contact form. Use that form for one reason only - to get the supplier's or buyer's email address .

To do that, in your message to them through the portal's contact form just include your full contact details (this is why it is very important to have a proper company website and company name - this is a credibility building exercise) and ask them to contact you directly at your email address . Try to keep this message as simple as possible and try as much as possible to avoid asking questions . You just want them to reply to your email address. Asking too many questions or telling your company's history in that first message might just turn them off. This is a common mistake done by many. This is the number ONE reason why many suppliers or buyers do not respond to your messages. If they respond by sending you an email then you will have their email address and you can contact them directly without going through the portals anymore. After that you should do all your correspondence with them through formal letters attached to your email message.
abang bear 10-14-2009 02:07 AM

Saya sebenarnya nak cuba kaedah yg pak lang suggest. Menambahkan nilai kemanusiaan dlm komunikasi. Sekarang ni saya dah ada emel, alamat, dan no tel. Umumnya kita approach first guna emel (ikut manual). Tu yg nk try cara len.
 
Quote:
Originally Posted by uberman88
salam,

ade 3 soalan utk abg bear,

1) regarding Incoterms 2000, masih relevan lg ke kalau nak use that term kt dlm surat or contract, memandang kan incoterms 2011 dh di implementkan thun lpas, ke nk kena tukar?

2) kalu shipping diorang follow Incoterms, kalu international banking diorang follow UCP 600 published by ICC.

UCP 600 suggest semua dealing must use L/C, tapi stahu saya L/C tu just general, banyak lagi variances kpda L/C, mcm PA TIDLC(pre advised),TIDLC, CIDLC(confirmed),IDLC,and SLC.

soalan saya, sbagai intermediary, kita deal dgn L/C yg mane? sebab saya ade dengar for commision payment, SLC is preferable to L/C.

3) L/C tu macam mane rupanye? saya x pernah jumpa, adakah supplier akan pos kat kita L/C( or SLC or what ever), lpas tu kita gi kt bank and masuk kan, mcm Cash check, cmtu ke?

sori tnya soalan budak2, saya baru baligh.


Soalan best, saya pun tertunggu2 jawapannya.

Macam yg no. 3 tu, kalau ikut manual gpc L/C tu dokumen antara supplier dgn buyer, cuma dlm nilai L/C tu dah mmg masuk komisyen kita dan komisyen tu akan diberikan melalui wire transfer atau telegraphic transfer ke current acc. kita.

Tapi lagi baik tggu abg bear punya penjelasan. Dah masuk 3 hari dia takde. Pegi mana ni?





1) First of all , there is no Incoterms 2011 yet :) On 1 January 2011, the ICC's Incoterms 2010 came into force.

Incoterms (short for International Commercial Terms) are standard contract terms, first published in 1936 by the International Chamber of Commerce (ICC), to help international business partners regulate the risk, cost and other obligations arising from cross-border trade. Incoterms are not mandatory and are not implied into commercial contracts. They must be agreed by the parties and can be adapted or varied at their discretion.

So people can use either Incoterms 2000 or Incoterms 2010 but it must be stated clearly in the documents to avoid confusion.

Bab Incoterms ni *between Incoterms 2000 dgn Incoterms 2010 ni tak banyak perubahan besar.

Changes from Incoterms 2000 to Incoterms 2010, to sum it up grossly are:

1) Two changes for the FOB incoterm: the seller’s reponsibility extends until the goods are “on board the vessel” rather than “past the ship rail” (a small technical difference), and the seller must package the goods rather than provide the packaging (it’s nice to get this clarified, even though in practice it was usually already the case).

2) Under CIF, the seller is required to pay for more insurance than previously.

3) The DEQ incoterm is replaced by DAT (with a slightly different meaning).

4) The DAF, DES, and DDU incoterms are replaced by DAP.

If you need to receive hard copies (as opposed to electronic versions) of your shipping documents, make this point clear in your contract.

More info at http://en.wikipedia.org/wiki/Incoterms



2) Sebagai intermediary/consultant kita tak deal dgn mana2 L/C atau other financial instruments.

Bab2 payment methods ni it is strictly between buyer and seller. They decide which payment method is agreeable to them. Kita tak masuk campur dalam hal ni . Buyer akan hantar L/C direct kepada supplier, not through us. Actually this makes life a lot simpler for us.

The same goes for quotations and product samples, also directly between buyer and seller. Kita tak collect quotations or product sample from supplier and pass them on to the buyer. Itu kerja style agent/broker .

Kerja GPC ni lagi mudah dan simple dari agen/broker sebenarnya. Maybe you are used to the ways/methods used by agents/brokers. Memang la pening kalau ikut style dia org dgn payment terms macam DLC, CIDLC(confirmed),IDLC and SLC, etc. I went through that phase when I was just starting out back in 1996. I prefer to do a simple and practical business with simple terms but get great results .

In GPC talk we prefer to receive "consulting fees" rather than "commissions" . Suppliers are more open and receptive to that term.



3) Contoh L/C ni boleh cari kat Google. Buyer akan hantar L/C direct kepada supplier, not through us.





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Sementara abg bear ada di sini nak tanya satu soalan penting,

Is it possible untuk gpc2 baru yg masih2 tak dpt kontrak adalah kerana kurangnya imej korporat yang menyerlah pada nama kompeni gpc cthnya tiada perkataan International, Corporation atau website yg kurang corporate-like dan tiada alamat2 ofis di major financial centers of the world seperti london, hong kong di bahagian Contact Us page.

Are all these major factors we cannot get our foot in the door of potential clients?
 
Abang Bear, berdasarkan pengalaman, adakah lebih mudah dapat feedback dengan call utk product inquiry @ emel sahaja?

Selalu jika Abg Bear call (jika buat) cakap tentang apa sebagai intro?

Kadang2 bila kita hantar producy inquiry banyak, responsenya sedikit. Boleh tak kita follow up by phonecall bg yg belum response?




Selalunya bila kita nak buat first contact dgn supplier/buyer thru portals kita selalunya tak ada email address org tu. Kita NAK email address tu sebab kita nak buat direct contact dgn org tu. In other words we want to deal direct with them, not thru the portals.

Kita boleh buat phonecall utk dapatkan email address tu tapi kos pulak selalu jadi masalah sebab long-distance call bukannya murah.

Selalunya kami kat ofis akan hantar that first message 3 kali sahaja. Kalau still no reply then they are not worth it and we move on. Don't worry. Ada banyak lagi suppliers/buyers kat luar sana who have enough courtesy to reply to a properly written formal letter.

Kami jarang call utk dapatkan email address. Itu sebabnya kita hantar formal letter. A proper businessman who gets a proper business letter should have enough courtesy to write back. That's what I do when I get a proper business letter from other people. We must have some kind of standard in our correspondence. Kalau org hantar formal letter pada kita dan kita balas balik dgn email dua baris je then it shows that we have bad manners and bad business ethics. I would not want to do business with somebody like that.

Masalahnya bila kita hantar first letter tu adakah kita tahu siapa yg akan terima first letter tu. Kalau org yg kita nak contact tu cuma salesman biasa then that explains why we did not receive any response from him. Selalunya salesman/ executive biasa ni tak ada authority utk hantar surat on behalf of the company. Even quotations yg dia org hantar pun have to be signed by their sales manager. Itu sebab dia tak reply pada kita. Formal letter kita "menakutkan" dia org ni. So they are not the correct person to contact in that company.

We must get somebody higher up - GM atau Director atau MD would be OK. Selalunya org2 in these positions mmg buat kerja pakai company punya formal letter. They know the importance of proper and formal correspondence in business. Kita pun kena la buat homework kita. Everytime kita dapat contact from any company why not do a search first thru Google on that company. Kalau company tu dah lama buat bisnes mesti ada something on the Internet yg Google boleh cari on that company.. From there probably we can get some info on their top level execs . These are the guys who we want to contact and send our formal letter to.






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Sementara abg bear ada di sini nak tanya satu soalan penting,

Is it possible untuk gpc2 baru yg masih2 tak dpt kontrak adalah kerana kurangnya imej korporat yang menyerlah pada nama kompeni gpc cthnya tiada perkataan International, Corporation atau website yg kurang corporate-like dan tiada alamat2 ofis di major financial centers of the world seperti london, hong kong di bahagian Contact Us page.

Are all these major factors we cannot get our foot in the door of potential clients?



Itu sebabnya dalam GPC full course tu ada disentuh tentang nama company biar corporate-like dan website pun mesti nampak macam corporate website . I have seen a lot of GPC websites yg "copy & paste" tapi tak check balik grammar and spelling. Tang yg "copy & paste" tu Englishnya cantik tapi tang yg tambah sendiri tu MasyaAllah, berterabur . That has a very big effect as people expect a corporate website to be clean, neat and proper. Kalau spelling pun tak betul kat banyak tempat then it shows that the company is sloppy and "sambil lewa" . Once I saw a website (Malaysian-owned) yg pada homepagenya ada ayat "We want to do business so don't F**K with us". Don't use the "F" word la. Definitely tak ada siapa yg nak buat bisnes dgn org macam tu.

Lack of an address at major financial centers of the world ni is not really a big issue sebab kalau kita letak nanti mesti org akan tanya. Kita boleh jawab ke kalau tiba2 org tanya branch office kita kat New York tu dekat dgn Rockefeller Center ke, apa station underground yg paling dekat sekali, New York Mets main kat stadium mana, etc.



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