FXOpen public letter.
Dear Friends,
We would like to share with you with the results of an investigation that has been made by the FXOpen team regarding the case of "Erlan". In the 1st part of our report, we ask you to check facts and direct evidences such as:
1) An examination of the Identity Document and Utility Bill (sent by the person named Erlan S.)
2) Recorded calls (Calls were made to the administration of Baktybaya city. The conversation was in the Russian language and a compressed translation will be provided in English. Some of the information on the tapes, such as: The name of the Kazakhstan Official, and the contact phone number of the authority are edited out as they are not for public viewing. Unaltered records have been made available for legal purposes (Police, Courts of Law) however.
3) An Official letter sent by the Administration of Baktybaya city (The letter is in Russian language and translated to English by FXOpen. The Original of the letter will be made available for legal use).
In the 2nd part of our report we will analyze some additional evidences that support the main evidences and will try to help to determine, who is Erlan S. or who is standing behind the name of Erlan S.
Part 1.
Due to a smear campaign over the last 2 weeks and a lot of wild speculation regarding the case, our team decided to make our own investigation and to try and show to the people who might have had their opinion of the company tarnished under the effect of "erlan's" website and posts, that FXOpen is a serious and trustworthy company and that no scam activity has ever happened.
FXOpen, as a partner of Poltek Business Ltd. was managing client support and collecting the ID documents of the clients who opened trading accounts with Poltek. Our 1st step was to analyse the documents which were sent from the e-mail
[email protected] which were the ID of Mr. Erlan S.A. and utility bill under the name of Erlan S.A.
Download Erlan's document expertise.
Original scanned copies of the documents are available for legal use.
*This analysis cannot be relied upon 100% as evidence of illegal activity but it gives a highly accurate, scientifically derived result.
Our 2nd step was to call the Administration of Baktybaya city (the residential address of Mr. Erlan indicated in utility bill and ID).
*Remark: Baktybaya city is a small village of just 9000 people located in Kazakhstan, and it was difficult to find any internet connected contacts there. We contacted the telephone directory service asked them to: a) Check if there is a telephone number registered under the address provided in the utility bill, and b) Check for a telephone number registered under the name of Erlan S.A. Both of the requests turned up a blank. However, we managed to procure two available official phone numbers of Baktybaya city (School and Administration). We decided to contact Administration.
Recordings of the calls are in Russian (most of the people speak Russian and Kazakh in Kazakhstan) . Our team have made a compressed translation to English. Details such as the phone number of Administration, name of the representative of Administration are cut from the public tape. The original recording is available for legal purposes).