Don Malaya
CG Top Poster Club

- Messages
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- Joined
- May 3, 2011
- Messages
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TT...share2x laa EA tt..
..pm me please
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TT...share2x laa EA tt....pm me please
Kalau loss pakai Ea/skrip kena disabled x?

My name is Andy Draniewicz and I am Head of Operations in Trading Point. As I am directly supervising Compliance department , I believe I would be most competent person to fully address and resolve your problems .
In order to do so, I have initiated the internal investigation , which will enable me to understand and clarify the matter of your query. I have asked our Malaysian representative - Mr.Murshid bin Mohamad to contact you personally and present the preliminary results of my investigation :
Yesterday at 2 pm. local (time GMT+2 ) , we have experienced serious performance problems on our server . Our IT department localize the issue and concluded that the server operations were being interfered by activities of specific EA / script (Set2StopOrders M15) , therefore in order to protect all our clients and functionality of our server we were forced to suspend several accounts . The reason of such urgent and drastic actions from our side , have only in mind and intention of best interest of all our clients and the fact of upcoming news (3.30 same day) gave us no other alternative. Apart of the issues recognized yesterday at 2.pm , we have noticed that the EA / script in question is exploiting off-market quotes to place the orders , which have forced us to amend some of the trades in the past.
In order to act in a good faith and try to resolve that incontinent for both parties situation we should discuss , how we can proceed further in this matter. I am sure that upon the assurance from your side that you will not use EA / script ( in question ) in the future we can resolve that situation to satisfaction of all involved .
I will follow up with development in this matter and I will contact you directly, once there will be any further development in your case .
Kind Regards,