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Vacancy: IT Tech Support

nashburn

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Assalamualaikum, sesiapa yang berminat nak keje dalam tech support (software) ada vacancy utk korang. Berikut butir-butirnya:

1. Well verse dengan Windows XP/Vista. Remote/phone support. Kalau ada pengalaman Linux lagi bagus
2. Tahu pasal server - file server/email server/ networking
3. Boleh berkomunikasi dalam Bahasa Inggeris dengan baik (read/write/speak). Working environment adalah Bahasa Inggeris. Kalau ada bahasa tambahan lagi bagus
4. Boleh keje di PJ
5. Boleh keje 247 shift rotation termasuk public holiday
6. Training/probation selama 3 bulan gaji dapat full
7. Permanent position
8. Masa training keje 5 hari seminggu, sabtu ahad cuti
9. Dah habis training, dah qualified, keje 4 hari seminggu (shift 12 jam sehari, cuti 3 hari)
10. Keje tak susah... relax je
11. KPI dapat 3 bulan sekali
12. Dapat medical card
13. Keje pakai casual je, kecuali masa training
14. Fresh grad dialu-alukan


Sesiapa yang berminat kena beli jam dulu kat aku... heheh takde la, boleh PM aku atau send resume kat [email protected]
 

Soalan2 interview

1.What are NTFS and FAT 32 systems? What is the difference?
2. How do you see all the system processes that are running?
3. How to do you start or stop certain system processes?
4. How do you disable programs from startup?
5. What classes of users can be configured in Windows? - Admin, guest etc?
6. How do you find out network config from command line?
7. What is ping, ipconfig, tracecert?
8. Can you set folder permissions in Fat32 system? How about NTFS system?
9. How would you secure a pc/laptop? Explain what you would use and why?
10. How would you secure documents from a password protected Windows environment if you don't have the password?
11. Network issues - how would you trouble shoot network problems?

Other questions:
1. How do you protect data?
2. What kind of Windows OS are you familiar with?
3. How much do you know about the Windows OS that you are familiar with?
4. What is the meaning of user profile?
5. Where is the data stored in user profile?
6. Do you have any knowledge of computer networks?
7. How do you check/know if you are connected to a network?
8. What is DNS?
9. What is the difference between e-mail client and email server?
10. What is safe mode?
11. How do you induce safe mode in Windows?
12. What is a blue screen?
13. What information do you see in a blue screen?
14. What Anti Virus software are you familiar with?

How do you transfer User Files and Settings to a New Computer?
Tell us your understanding of the Boot Process
What is Virtual Memory and what is used for?
How do you go into Safe Mode?
What is the difference between FAT32 and NTFS?
What is IP?
What is UTP?
What is a router?
What is a gateway?
What is a port and what are the port numbers?
What is a default gateway?
Explain DNS
Explain TCP/IP
What is ping?
What is trace route?
How do you find out your IP address?
What is UDP?
Explain DHCP
What is a network card?
What is point to point protocol?
Name all the Internet and Network Protocols
What is an IP address?
What is computer security?
What is a firewall?
What does antivirus software do?
How would you protect your pc?
How would you encrypt your data?
How do you recover your files if you have encrypted your data and lost the password?
How do you check/know if you are connected to a network?
What is DNS?
What is the difference between e-mail client and email server?
What is safe mode?
How do you induce safe mode in Windows?
What is a blue screen?
What information do you see in a blue screen?
How do you find out network config from command line?
How do you see all the system processes that are running?
What is email server?
What is an email client?

Installing Windows XP Professional
• Manually Installing Windows XP Professional
• Automating a Windows XP Professional Installation
• Using an Image to Install Windows XP Professional
• Transferring User Files and Settings to a New Computer
• Installing Windows XP Service Pack 2
• Monitoring Windows XP Professional Security Status by Using Security Center

Adding Hardware to Windows XP Professional Clients
• Installing Hardware Devices
• Configuring Modems, Printers, and Monitors
• Troubleshooting Device Drivers
• Disabling and Uninstalling Hardware Devices

Resolving Boot Process Issues
• Understanding the Boot Process
• Using Advanced Boot Options
• Using the Boot.ini file to Change Startup Behavior
• Using the Recovery Console to Start a Computer

Configuring the Desktop Environment
• Configuring User Desktop Settings
• Configuring System Settings
• Managing User Profiles
• Using Remote Administration
• Using Remote Assistance in Windows XP Professional

Configuring Internet Explorer and Supporting Applications
• Configuring Security and Connection Settings for Internet Explorer
• Customizing and Deploying Internet Explorer Settings
• Supporting Applications in Microsoft Windows XP Professional
• Making Files and Web Sites Available Off Line

Configuring Windows XP Professional to Operate in a Microsoft Network
• Configuring Microsoft Windows XP Professional for a Workgroup
• Configuring Local Security
• Configuring Windows Firewall
• Configuring Network Options in a Workgroup
• Joining a Domain

Managing User Logons
• Create Local Accounts
• Modify Local Accounts
• Set the Logon Method
• Set Local Logon Security Policies
• Join an Active Directory Domain
• Add Domain Groups to Local Groups
• Determine Effective Policies

Managing File and Print Resources
• Set File and Folder Permissions
• Share a Folder
• Troubleshoot Permissions Assignments
• Install a Printer
• Troubleshoot Printing

Managing Network Configuration
• Configure Dynamic TCP/IP Clients
• Configure an Alternate TCP/IP Configuration
• Troubleshoot TCP/IP Network Connectivity
• Install NWLink
• Adjust Binding Order
• Install the Client Service for NetWare
• Adjust Network Provider Order

Configuring the User Environment
• Modify the Default User Profile
• Configure Accessibility Settings
• Configure Regional Options
• Store Credentials for Remote Connections
• Add or Remove Software
• Configure Environment Variables
• Add or Remove Windows Components

Supporting Remote Access Users
• Create an Outbound Connection
• Share an Internet Connection
• Create an Incoming Connection
• Establish a Remote Desktop Session
• Establish a Remote Assistance Session

Securing Data with File Encryption
• Use File Encryption
• Add Encrypted File Users
• Obtain User Certificates Manually
• Export and Import Certificates
• Recover Encrypted Files
• Create a Local Data Recovery Agent

Optimizing Disk Usage
• Compress Files and Folders
• Clean Up the Hard Disk
• Defragment Disks
• Create Formatted Drives
• Convert a FAT Partition to NTFS
• Upgrade a Basic Disk to Dynamic Storage
• Extend a Simple Volume

Optimizing System Performance
• Document System Resources
• Optimize System Resource Use
• Configure Virtual Memory
• Optimize the Boot Time
• Optimize Visual Effects

Managing System Hardware
• Take a Hardware Inventory
• Add or Remove Hardware
• Configure Multiple-display Support
• Update Device Drivers
• Configure Driver Signing Verification
• Troubleshoot Hardware Problems

Safeguarding the System
• Manage Event Logs
• Configure System Failure Options
• Create a Boot Floppy Disk
• Install the Recovery Console
• Configure a System Restore Point
• Back Up User Data
• Back Up the System State Data
• Prepare for Automated System Recovery (ASR)

Recovering from System Problems
• Troubleshoot Running Processes
• Use Event Logs to Diagnose Problems
• Use Safe Mode Boot Options
• Use the Last Known Good (LKG) Boot Option
• Use a Boot Floppy Disk
• Use Recovery Console
• Restore the System to a Restore Point
• Restore User Data
• Restore System State Data
• Perform ASR
 
Last edited:
reserved untuk maklumat tambahan
aiseh tenet ni slow la plak lepas hujan
 
jawapan boleh google je
tapi masa interview nanti dia akan suruh elaborate la
 
Gaji ikut pengalaman... insyallah takde masalah kalau nak hidup kat KL ni (kalau bujang la)
gaji on-time, tak pernah lewat
 
BUMP BUMP
boleh tanya kalau ada kemusykilan
 
rindu aku kat keje cam ni...ayuh sapa2 nk..mmg best keje gini..:D
 
rindu aku kat keje cam ni...ayuh sapa2 nk..mmg best keje gini..:D

waktong dulu tech support gak ke
silalah war warkan pada kawan2
kalu sapa yg tengah cari keje tu
peluang cerah untuk mendaki puncak karier... cewah
 
waktong dulu tech support gak ke
silalah war warkan pada kawan2
kalu sapa yg tengah cari keje tu
peluang cerah untuk mendaki puncak karier... cewah

dulu kat xybase & HP :D nanti aku cuba cari kawan2 yg nk..basic brapa ni?leh tau?
 
Boleh apply tak kira SPM ke Degree ke, Diploma ke
Asalkan tahu benda2 kat atas tu
 
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