tn leh bgi job scope dia kt sini x
Greet and assist customers professionally and confidently
• Build up and maintain customer relationships
• Receive inward phone calls
• Explain business policies and procedures such as warranty information, deposit required and return policy
• Develop and uphold customer information
• Display and dynamically pursue sales for counter specials
• Tackle and determine customer complaints in an opportune manner
• Give information regarding latest products/services and promotional offerings
• Provide correct pricing, record, and delivery information
• Keep counter area clean and prepared
• Help with store duties as required
• Pull customer orders quickly, totally, and exactly as needed
Requirements
• Proven working experience as Sales Associate or Customer Service, Receptions or related working experience in service industries.
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Working knowledge of customer and market dynamics and requirements
• Solid communication and interpersonal skills
• Customer service focus
