RoboOption - RoboOption.com

[An's]

hi..already depo 10 usd, but its been 2 days..still not get welcome bonus..

Thank you for contacting the Roboforex Company. Your request (ticket) EIJ-915892 has been accepted.
Your ticket information is provided below. Please, specify your ticket ID whenever you contact Customer Service, so that we could track your answers in order to assist you in the most efficient way.
Ticket ID: EIJ-915892
Subject: [Claim] Claim 30usd welcome bonus
Department: Dealing department
Account Number: 5140715
Message:
The date of the controversial situation (at the time of the trading platform): 2015.11.18 12:16
Numbers of all the disputed items and / or pending orders:
none
Description of controversial situation:
I already deposit 10usd and want to claim 30usd welcome bonus
Item / items of the agreement that, according to the Customer, were violated:
did not receive code bonus yet
Your suggestion to resolve the controversial situation:
hasten the process tq

 

[RBFX Support]

RoboOption is expanding its presence in Europe

Dear Clients and Partners!​

We’re pleased to inform you that RoboOption has launched the 18th language version of the Company’s official website, this time in French. From now on, it’s much easier and more convenient for our clients and partners from French-speaking countries to use the content of the website and their Members Area.

The French version of RoboOption website is available at the following address:

www.robooption.com/fr

Thus, more than a half of RoboOption clients from Europe receive all necessary information in their native languages. This fact makes them more confident and loyal to RoboOption and strengthens the Company’s presence on the European market.

Sincerely,
RoboOption

 

[RBFX Support]

hi..already depo 10 usd, but its been 2 days..still not get welcome bonus..

Thank you for contacting the Roboforex Company. Your request (ticket) EIJ-915892 has been accepted.
Your ticket information is provided below. Please, specify your ticket ID whenever you contact Customer Service, so that we could track your answers in order to assist you in the most efficient way.
Ticket ID: EIJ-915892
Subject: [Claim] Claim 30usd welcome bonus
Department: Dealing department
Account Number: 5140715
Message:
The date of the controversial situation (at the time of the trading platform): 2015.11.18 12:16
Numbers of all the disputed items and / or pending orders:
none
Description of controversial situation:
I already deposit 10usd and want to claim 30usd welcome bonus
Item / items of the agreement that, according to the Customer, were violated:
did not receive code bonus yet
Your suggestion to resolve the controversial situation:
hasten the process tq

Dear An's.

Please wait for an answer to your ticket!

Sincerely,
RoboForex

 

[An's]

Dear An's.

Please wait for an answer to your ticket!

Sincerely,
RoboForex

tq..receive bonus today paid

 

[RBFX Support]

Changes in trading schedule

Dear Clients and Partners!

We’re informing you that due to the public holiday in the USA, Thanksgiving Day, on November 26th and 27th 2015, the trading schedule* will be changed. Trading instruments will be available, but with the following restrictions:

November 26th

• All U.S based assets including stock and indices will not be available.
• No commodities will be available except for OIL, GOLD, GOLD/EUR and SILVER that will be available until 4:00 PM (GMT).
• From 4:00 PM (GMT) November 26th to 12:00 AM (GMT) November 27th, the payout percentage for all assets may be decreased by the decision of liquidity providers.
• "Ladder" options will be available until 3:00 PM only (GMT).
• In case of low volatility on the market, trading "60 seconds" options may be closed at any moment during the day.

November 27th

• Trading all types of the options, except for "Long Term", will be closed at 6:00 PM (GMT).
• All U.S based assets including stocks and indices will be available for trading until 6:00 PM (GMT).
• "60 seconds" options will be available until 6:00 PM only (GMT).
• "Ladder" options will be available until 5:00 PM only (GMT).

After November 28th 2015, all instruments will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity.

* - This schedule is for informational purposes only and may be changed by the provider.

Sincerely,
RoboOption

 

[AzMiLLioNaiRe]

salam semua

saya sedang trade share US spt facebook etc

jadi sy sedang cari broker yang boleh trading facebook dan buat pending order ketika market closed...

jika ada sila whassapp sy segera 0133113930

akan jadi client anda utk tempoh jangka masa panjang. terim kasih

 

[RBFX Support]

The week of maximum payouts at RoboOption starts on December 16th!

Dear Clients and Partners!​

We’re pleased to inform you that RoboOption is announcing a pre-holiday week with special trading conditions! Every day (except for Saturday and Sunday) from December 16th to 23rd 2015, you have the opportunity to trade on your RoboOption accounts and receive incredibly high payouts for some particular assets of "Binary" type. The payouts will be 90% of your initial investment!

Holiday marathon is starting tomorrow! You still have some time to open a real account:

​

Sincerely,
RoboOption

 

[RBFX Support]

Changes in trading schedule during Christmas and New Year holidays

Dear Clients and Partners!

We’re informing you that during Christmas and New Year holidays the trading schedule will be changed*. Trading will be available as follows:

24/12/2015

• Trading platform operates from 12:00 AM to 7:00 PM (GMT).
• "60 seconds" options will be available for trading from 4:00 AM to 6:00 PM (GMT).
• "Ladder" options will be available for trading until 4:00 PM (GMT).
• "Long Term" and "One Touch" options will be available for trading since 7:00 PM (GMT).
• Payouts for all types of options may be changed.

The schedule on the corresponding stocks and indices:

• Japan – as usual
• The United Kingdom – closes earlier, at 1:00 PM (GMT)
• Russia – as usual
• The USA – closes at 6:00 PM (GMT)

25/12/2015

• Trading platform operates from 12:15 AM to 3:30 PM (GMT).
• "60 seconds" and "Ladder" options will not be available for trading.
• All U.S. and European based assets, including stocks and Indices, will not be available for trading due to the market closing.
• Payouts for all types of options may be changed.

31/12/2015

• Trading platform operates until 9:00 PM (GMT).
• "Long Term" and "One Touch" options will be available for trading since 9:00 PM (GMT).
• "60 seconds" options will be available for trading from 3:00 AM to 8:00 PM (GMT).
• "Ladder" options will be available for trading from 7:00 AM to 8:00 PM (GMT).
• Payouts for all types of options may be changed.

The schedule on the corresponding stocks and indices:

• The United Kingdom – closes earlier, at 12:00 PM (GMT)
• Russia – as usual
• The USA – as usual

01/01/2016

• Trading platform operates from 4:30 AM to 3:00 PM (GMT).
• "60 seconds" and "Ladder" options will not be available for trading.
• All U.S. and European based assets, including stocks and Indices, will not be available for trading due to the market closing.

Starting January 2nd 2016, the above-mentioned instruments will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity.

* - This schedule is for informational purposes only and may be changed by the provider.

Sincerely,
RoboOption

 

[RBFX Support]

Get New Year presents from RoboOption!

Dear Clients and Partners!​

RoboOption wishes you a Happy New Year! Let your trading results improve and your profit increase next year! Our New Year presents will help you in this: starting January 1st 2016, "Welcome Bonus 30 USD" and "Deposit Bonus up to 100%" offers will operate on a permanent basis.

Our programs were specifically created in such a way, so that each client could find something useful for himself.

Continue benefit from RoboOption advantages in 2016!

​

Sincerely,
RoboOption

 

[RBFX Support]

Increase your profit by trading new assets!

Dear Clients and Partners!​

We’re pleased to inform you that new items have been added to the list of the trading assets available to Binary, Pairs, and Ladder instruments. When trading these assets, you can increase you initial investmentsby 78%!

​

The complete list of the assets available for trading, payout percentages, and trading sessions schedule can be found on "Trading instruments" page of our website.

Sincerely,
RoboOption