Windows 10 upgrade guide - ideapad and lenovo notebook
WINDOWS 10 UPGRADE GUIDE - IDEAPAD AND LENOVO NOTEBOOK
This document describes the steps to upgrade your Windows® 7- or Windows 8.1- preinstalled computer to Windows 10. This document also contains hints, tips, and limitations found during testing of Windows 10 on supported Lenovo computers.
This document may instruct you to take required steps prior to installing or upgrading to Windows 10. Read the entire document before installing Windows 10 and follow all instructions.
Lenovo provides the drivers, information, and any related documentation or services "AS IS," without warranties of any kind, express or implied, including THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND SUITABILITY FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION AND SCOPE TO THE GREATEST EXTENT ALLOWED BY LAW. Lenovo's warranties, if any, for newly purchased Lenovo hardware products are as stated in the applicable Lenovo Limited Warranty, and for Lenovo licensed programs are as stated in the applicable Lenovo Program License Agreement. This document may include technical inaccuracies and omissions, or typographical errors.
Note: IN NO EVENT WILL LENOVO BE LIABLE FOR ANY LOSS OF OR DAMAGE TO YOUR DATA, LOST PROFITS, LOST SAVINGS, THIRD PARTY DAMAGES, INCIDENTAL DAMAGES OR OTHER ECONOMIC CONSEQUENTIAL DAMAGES, EVEN IF LENOVO HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES EXCEPT OTHERWISE PROVIDED BY LAWS AND REGULATIONS.
1. Model compatibility
To ensure that your computer model is eligible for this upgrade, go to
http://support.lenovo.com/windows-support. Before upgrading your computer to Windows 10, the setup program scans your computer hardware for compatibility. View the results for any issues that might prevent you from upgrading to Windows 10 .
Notes:
Particular configurations of a computer model may include hardware components not compatible with Windows 10. Therefore, its upgrade to Windows 10 is not recommended.
The following listed computer models include hardware components not fully compatible with Windows 10. Therefore, upgrading these models to Windows 10 is not recommended.
N580, N581, P580, P400 Touch, P500, P500 Touch, P580;
U310, U410, U510, U410 Touch, U310 Touch;
Z500 Touch, Z500, Z400, Z400 Touch, Z380, Z480, Z580, Z485, Z585, Z501;
S300, S400, S400u, S400 Touch, S405, S206, G485, G585, N480;
G490, G400, G400S, G400S Touch, G500, G500S, G500S Touch;
S210, S210 Touch, Miix10;
K49, E49, K29, E49AL, V480, M480, V480S.
The following models do not support upgrade to Windows 10:
Y480, Y485, and Y580 with the SSD+HDD configuration;
S206 equipped with CPU other than E450, E300, E1-1200, E2-1800, or C60.
Yoga 11 is preinstalled with Windows RT and cannot be upgraded to Windows 10.
2. Affected hardware components and settings after upgrading
After upgrading to Windows 10, some software or hardware functions of your computer might be unavailable. In addition, some software issues might occur. Installing the latest Windows updates, device drivers, and application updates may fix these issues.
Some peripherals may not be compatible with Windows 10.
Upgrading to Windows 10 may affect the following components and functions:
Audio
Biometrics
Bluetooth
Integrated camera
Display adapter (GPUs)
Ethernet
GPS
Mobile Broadband (MBB)
Mobile Phones\Tablets
NFC
Printer
Scanner
Sensors
Storage
Touch
Touch pad
Pen
USB Devices (Keyboard, Mouse, memory stick, external hard disk, webcam, headphones, printer, scanner etc)
Wireless LAN
Ambient Light Sensor (ALS)
Brightness
Hotkey
Intel DPTF
Intel Rapid Storage Technology (IRST)
RapidDrive
Radio
Peripheral compatibility
Windows Recovery Environment (WinRE)
User Interface
The following table lists critical issues you may experience and their corresponding solutions.
Symptoms
Solutions
1
Bluetooth/Wi-Fi connection does not work properly (yellow exclamation mark appears in Device Manager). Go to the Lenovo support Web site at
http://support.lenovo.com/windows-support to download new Bluetooth/Wireless drivers.
2
Airplane hotkey does not work. Go to the Lenovo support Web site at
http://support.lenovo.com/windows-support to download and install new Energy Management or Energy Manager software.
3
There is a driver issue, or a yellow exclamation mark appears in Device Manager. Go to the Lenovo support Web site at
http://support.lenovo.com/windows-support to download new drivers.
4
The Dolby Home Theater is not displayed in the Control Panel. Go to the Lenovo support Web site at
http://support.lenovo.com/windows-support to download new audio driver.
Notes:
After upgrading, the WiDi function of some wireless adapters may be unavailable.
If you upgraded from a retail version of Windows 8/8.1 or if you upgraded directly from Windows 7, disabled or unavailable features may include: multi-touch inputs, PBR, Secure Boot, Lenovo app store, etc.
Other affected functions may include Hotkeys, Brightness function, Windows Key function, etc.
Functional differences between Windows 10 and a previous version of Windows
After upgrading to Windows 10, you may find some features of the previous version of Windows are unavailable on Windows; or some functions do not behave as it did on the previous version of Windows. THESE DIFFERENCES MAY NOT BE ISSUES.
If you're running Windows 8.1 but haven't installed Windows 8.1 Update yet, you won't be able to install Windows 10. Run Windows Update to get Windows 8.1 Update before upgrading to Windows 10. Or you can download an ISO file instead.
If you're running Windows 7 without SP1, you can only upgrade to Windows 10 by downloading an ISO file. If you installed Windows 7 SP1, you can upgrade to Windows 10 by using Windows Update or by downloading an ISO file.
Unreadable characters may appear during upgrading. This is not an issue and unreadable characters will disappear when upgrading is complete.
The hardware performance rating tool, Windows Experience Index (WEI),no longer exists after upgrading.
The user interface, such as the Start screen, will change considerably after upgrading.
Airplane mode, Wi-Fi and Bluetooth can be activated at the same time in Windows 10.
The charms bar and swiping from edge gestures are removed and unavailable in Windows 10.
If McAfee is installed on your computer, it will be uninstalled after upgrading. Windows Defender will be turned on automatically and take on functions previously done by McAfee.
Some CPUs may not be supported by Windows 10, including a small number of older, 64-bit CPUs. In addition, computers running a compressed operating system (all computers with 16 GB storage and some with 32 GB storage) cannot be upgraded to Windows 10.
To download and install apps from the Windows Store, you need Internet connection, a screen resolution of at least 1024 x 768, and a Microsoft account.
The Windows Store in Windows 10 will have many (but not all) Windows 8.1 apps available. (Apps for Windows 10 will not be available for PCs running Windows 8.1 or Windows 8.) Keep in mind that if you upgraded to Windows 10 then decide to revert to Windows 8.1 or Windows 8, you might have to reinstall your apps from Windows Store.
Cortana is currently only available in English (United States), English (United Kingdom), Chinese (Simplified), German (Germany), French (France), Italian, and Spanish (Spain). To be able to use Cortana, the language version of your Windows 10 must be one of the above mentioned and the country or region must be set correctly.
After upgrading to Windows 10, you won't be able to play DVDs using Windows Media Player.
If you upgrade Windows 8 Pro with Media Center to Windows 10, Windows Media Center will be removed.
Windows RT 8.1 cannot be upgraded to Windows 10.
Note: If you change the language of your operating system during the upgrade, all the previously installed software will be removed. For example, if the language of your operating system is Simplified Chinese and you change it to English during upgrade, upon completion your computer will only contain operating system's built-in tools and apps. You have to install any required or desired software afterwards.
3. Application limitations
Applications that should be uninstalled before upgrading
Due to software compatibility issues, the following applications won't be functional after upgrading to Windows 10.
Pre-installed applications:
McAfee Internet Security, McAfee AntiVirus Plus, Dragon Assistant, Energy Management, Energy Manager, Express Cache, Idealife, Intelligent Touchpad, Intelligent Touchpad 2.0, InstantReset, BootShield, Lenovo MagicShare, Lenovo Solution Center (before 1.1.008), Lenovo Transition, User Guide, YouCam, Lenovo Smart Update, Dolby Home Theater, USB Blocker, Superfish, Lenovo Motion Control, Lenovo Motion Control 2.0, Lenovo Motion Control 2.5, Lenovo Motion Control 2.6, Lenovo Voice Assistant (iFLYTEK), Lenovo Smart Voice, Veriface Pro, OneKey Recovery, Office 2010 Starter, Phone Companion, Phone Companion 2.0, User Guide Common Tool, RapidDrive, Smart Shutdown, and so on.
Note: To avoid compatibility issues, McAfee Internet Security will be uninstalled during upgrade. You need to manually download and install it afterwards. If you have any issues regarding activation, contact the software dealer.
Applications that are recommended to be uninstalled before upgrading
It is recommended to uninstall or update certain software prior to upgrading to Windows 10. Otherwise, the upgrade process may fail. Check to see if your computer has any of the following programs. If so, uninstall or upgrade the program before upgrading your computer.
Notes:
The software list below applies to all upgradable models. However, your computer may not include all of the software programs listed below.
To be safe, you should uninstall any software programs found on your computer from the list below. However, not all of the software programs listed below will cause problems after the upgrade process, depending upon your specific model.
The following apps are listed “as-is”. For any third-party app that is not preloaded on your computer, you should be careful about its compatibility.
Lenovo does not warrant that every function and operation described in the Lenovo or Microsoft documentation will work or is free from limitation.
A
Absolute Reminder, AccuWeather for Windows 8, Adobe Flash Player, Adobe Reader, Amazon Toolbar
B
Baidu FM, Baidu JP IME, Baidu PCFaster, BestBuy, BIGFLIX, Books Store, BootShield, Business Contact Manager
C
Camera Man, China weather, Communication Utility, Ctrip Travel
D
DailyMotion, Dete, Dictionary, Douguo Cook, Dragon Assistant, Dolby Home Theater
E
eBay Metro, eMusic, Encyclopaedia Britannica, EM8.0, ENEM, Energy Management, Energy Manager, Energy Manager 1.5, Evernote, Experience the Lenovo Ideapad Yoga, ExpressCache, Extent Game Desktop
F
f Music, Fingerprint Reader, FishingJoy
G
Go Movie, Google Chrome, Google Toolbar
H
Hao123 setting, Haozip + PictureKing, Harbor Story II, Hoop Legend, Hot Pepper Gourmet
I
Idealife, Ifilter, InstantReset, Intel AppUp(R) Center, Intel Fast Flash Standby (iFFS), Intelligent Touchpad 2.0, iQiyi
J
Jaran Japan, JJ Poker
K
Kaspersky Internet Security, Kindle, KingSoft anti-virus, Kingsoft Browser, KingSoft Dictionary, Kingsoft KDrive, Kingsoft Office, KNOWHOW APP centre, KNOWHOW Movies
L
Leader Tech registration, Lenovo Active Protection System(APS), Lenovo AppShop, Lenovo cloud shield (AT), Lenovo Cloud Storage by SugarSync, Lenovo Companion, Lenovo EE Boot Optimizer, Lenovo English, Lenovo Experience Improvement, Lenovo Games, Lenovo MagicShare, Lenovo Motion Control, Lenovo Motion Control 2.0, Lenovo Motion Control 2.5, Lenovo Motion Control 2.6, Lenovo Passport Service, Lenovo safe navigation, Lenovo Paper Display, Lenovo Password Manager, Lenovo Recommends, Lenovo Settings, Lenovo Settings 2, Lenovo Smart Gesture, Lenovo Smart Update, Lenovo Smart Voice, Lenovo Solution Center, Lenovo Support, Lenovo Transition, Lenovo Transition 2.3, Lenovo TV Player, Lenovo Updates, Lenovo Voice Control, Lenovo Welcome, Lenovo WWAN CM, LenovoAppWiz, LenovoCloudShield, Live TV, Lenovo Voice Assistant (iFLYTEK)
M
McAfee Internet Security, McAfee Security Advisor, Media Show, Microsoft Office Suit (2003, 2007, 2010, 2013), Microsoft Security Essentials, Magic Game, Magic Game - Chess, Magic Game - Paint, Magic Transfer
N
Netflix, Nitro Pro 8, Norton internet security
O
OneKey Optimizer, OneKey Recovery, OneKey Theater, ooVoo
P
PC Care, Phone Companion, Phone Companion 2.0, Photo Service (PrintEase), Photo touch, PhotoDirector, Photoservice Desktop "Photoservice Desktop for DE, Photo Show", Picasa, PlayMovie, PointMMO, PokeTalk, Pokki, Power2Go, PowerDirector, PowerDVD
Q
QQ, Quick Start
R
R.I.C. (Robust Intelligent Companion), rara.com, Ruyitao
S
Security Suite, Shopping Lenovo, Sina weibo, Skype, Smart ShutDown, SMB Portal 2.0, StageLight, SugarSync Manager, SUUMO, SymSlient
T
Taobao Shopping, TCS Bank, Times Online, Touch Games (Lenovo Tycoon, Lenovo Air Hockey, Lenovo Texas Hold'em, Lenovo Roulette), txtr ebooks
U
USB Blocker, User Guide Common Tool
V
VeriFace Pro
W
Windows Live Essentials
Y
Yahoo Deals, Yahoo! Japan, Yamada Denki, Yoga Camera Man, Yoga Chef, Yoga Picks, Yoga Photo Touch, YouCam
Z
ZCOM Haokan, Zinio
Other
联想智汇中心, 联想智汇中心_OKO
4. Upgrading to Windows 10 from Windows 7 or Windows 8.1
Before upgrading to Windows 10
Make sure your current operating system is eligible for this upgrade.
Notes:
To determine if your current version of Windows can be upgraded, go to:
http://support.lenovo.com/windows-support.
To learn more about upgrading to Windows 10, go to: Windows 10 Preview: FAQ.
Make sure your current operating system has installed the latest updates.
Notes:
For Windows 7, update to Windows 7 SP1.
For Windows 8, update to Windows 8.1.
Ensure that you have backed up important files and data on your computer to an external storage device, such as external hard disk drives, DVDs or CDs, USB thumb drives, or network storage devices.
System requirements for Windows 10
Windows 10 works great on the same hardware that powers Windows 8.1:
Processor: 1 GHz or faster
RAM: 1 GB (32-bit) or 2 GB (64-bit)
Free space of system disk: 16 GB
Graphics card: Microsoft DirectX 9 graphics device with WDDM driver
Additional requirements to use certain features:
To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least 1024 x 768.
Internet access (ISP fees might apply).
Upgrade procedures
Microsoft offers two options for upgrading to Windows 10: upgrading from an older version of Windows, or by a clean install.
Upgrade
If your current version of Windows can be upgraded, you may be able to keep your previous files, settings, user accounts, and programs. You can upgrade from the Windows Updates, or an external media storage device.
To perform an online upgrade from Windows Updates:
Connect to the Internet
Launch Control Panel and click System and Security → Windows Updates. Install all Windows updates until the upgrade to Windows 10 notification is displayed.
Click Install to download Windows 10.
After downloading, follow on-screen instructions to complete installing Windows 10.
Uninstall incompatible applications if necessary.
To perform an upgrade from an external media storage device:
Start your computer. Insert the Windows 10 upgrade disc or any kind of media storage with the upgrade package. Then run the setup.exe to start the upgrade wizard.
Choose Download and install updates (recommended).
Check I accept the license terms then click Accept.
Choose what you want to keep, such as Keep personal files, apps, and Windows settings, then click Next.
Follow the on-screen instructions to complete the upgrade. If you see a compatibility report, follow the instructions listed in the report.
Notes:
To start your computer directly from the upgrade disc or a media storage device, insert it and restart the computer. When the Lenovo logo comes up, access BIOS to open the boot selection menu. Choose the optical drive or media storage device as the first boot device.
If you choose the web-based upgrade, follow the on-screen instructions. If the upgrade fails due to network connection problems, you may need to recover the system using Lenovo Onekey Recovery (OKR) or Push Button Reset (PBR). If you haven't backed up personal files in advance, date loss will occur.
Clean install
If your current version of Windows cannot be upgraded or if you want to replace your current operating system entirely, you can perform clean install.
Some models can only support the clean install upgrade method.
To perform a clean install:
Follow the above steps 1 through 3.
Choose Keep nothing.
Follow the on-screen instructions to finish the installation. Your Windows operating system will be upgraded to Windows 10 after the installation is complete.
Notes:
If you upgraded from Windows 7 or a 32-bit system, Independent Hardware Vendor (IHV) and Independent Software Vendor (ISV) may not have driver support.
Clean install deletes all separately installed programs and personal settings. You must manually reinstall your programs after Windows installation. You will also need to manually install any necessary hardware drivers for the new operating system.
The upgrade process might take about 2 hours or longer, depending on your network downloading speed, system configuration, and the total number of applications that need to be upgraded or reinstalled.
Specific notebook computer utilities or device drivers are required for the proper operation of your computer. These utilities or device drivers might vary from one computer model to another. Download and have them available before upgrading.
5. Recover system back to Windows 7 or Windows 8.1
If you need, you can recover your system back to the status before upgrading to Windows 10 by using Lenovo OneKey Recovery (OKR) or Windows Push Button Reset (PBR). The following describes how to recover your system back to Windows 7 or Windows 8.1.
Prerequisites
To restore the system, the following conditions should be met:
The OEM preloaded system remains.
The previous Windows backup image is still available.
OneKey Recovery
To restore the system partition with Lenovo OneKey Recovery (OKR):
Open the Lenovo OneKey Recovery system.
Click System Recovery. The computer will restart to the recovery environment.
Follow the on-screen instructions to restore the system partition to its original status or to a previously created back-up point.
PBR recovery
To restore the system partition with Push Button Reset (PBR):
Go to Start Start menu icon → Settings.
Select Update & security → Recovery.
Click Get started under the option title of Go back to Windows 7 or Go back to Windows 8.1.
Follow the on-screen instructions to rollback the system to Windows 7 or Windows 8.1.
Notes:
Push Button Reset(PBR) recovery is only available within a month from the date of upgrading.
After upgrade, the key or button for recovery may have no function. If that's the case, you will need to manually start the recovery process.
6. Support
To learn more about Windows-related downloads and updates, go to Support - Windows Help.
Drivers, hardware applets and software programs, which may have been uninstalled prior to the upgrade, are available online at:
http://support.lenovo.com/windows-support.
7. Trademarks
Lenovo, IdeaPad, and OneKey are trademarks or registered trademarks of Lenovo in the United States, other countries, or both.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Other company, product, or service names may be trademarks or service marks of others.
