Dear Kurt,
Thank you for your e-mail and banking with us.
We would advise you to communicate with us via CIMB Clicks Message Centre (secured message) in order for us to assist you further. For your information, according to the banks procedure, we are unable to reveal any customer’s information via unsecured email.
Below is the process to send message from CIMB Clicks secured message centre:-
1:- Login to CIMB Clicks
2:- Go to Message Center
3:- Select Compose Message
Kindly provide the Transaction Reference Number via secured message.
Should you have other inquiries, please do not hesitate to contact our CIMB Call Centre at 1-300-880-900 or 03-2295 6100 between 7am to 11pm (Malaysia hours) daily, (we are contactable 7 days a week including public holidays) for information and assistance.
Regards and have a pleasant day,
Gee@Muthama