Hi,
Thanks for writing in about your AdSense PIN. We’ve included some information below which we hope will address your concerns.
If you haven't received your PIN, you're welcome to request a replacement. We kindly ask publishers who haven’t received their PIN to generate a third PIN before we discuss verifying your physical address another way.
You can request a new PIN at
https://www.google.com/adsense/support/bin/answer.py?answer=14838 .
While most publishers receive their PIN within 2-4 weeks of the mailing date, please keep in mind that it may take longer to reach you depending on your location. Please also note that we’re unable to send your PIN via courier.
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If you’ve already been sent 3 PINs and more than 4 weeks has passed since your third request, you have two options to resolve this issue:
1. You can respond to this email and attach a digital image of a government issued ID card, bank statement, or telephone bill displaying your payee name and mailing address as it appears in your account. If you select this option, please note that we're only able to accept information printed in one of our supported languages. You can find a list of supported languages at
https://www.google.com/support/adsense/bin/answer.py?answer=9727 .
2. Alternatively, you can review your address information and respond to this email. If there's an error in your address, you can update it by following these steps:
- Log in to your AdSense account at
https://www.google.com/adsense
- Click the 'My Account' tab.
- Under the 'Payee Information' section, click 'Edit'
- Edit the appropriate address fields. Please note that the Country and Payee Name fields
cannot be edited.
- Click 'Save Changes'
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If you are writing to us because your site is running PSAs, please respond to this email and we will be happy to help you.
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If you still have unresolved questions after looking through this material, you can find more information on PINs in the AdSense Help Center at
https://www.google.com/adsense/support/bin/topic.py?topic=8455 . Alternatively, feel free to post your question on
http://groups.google.com/group/adsense-help?utm_source=txbd, the AdSense Help Forum just for AdSense publishers.
Thanks for your patience.
Sincerely,
The Google AdSense Team