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EXNESS - exness.com

Review mengenai Exness pada tahun 2012. Tahun ini kami akan cuba berikan yg terbaik. :)

infographics2012_en.png
 
klient yg hadapi masalah tak dapat sms code (celcom) sila nyatakan masalah anda di thread ini
 
13:27 Michael Barkov has joined the chat.

Michael Barkov | 13:27
Hello, my name is Michael Barkov. Thank you for contacting EXNESS. How may I assist you?

mohd Haudli | 13:28
1xxx5 cannot make any wdrawal, can you help to check what happen to this account?
he already send an email

Michael Barkov | 13:30
Yes, sir, 101825 request is already under process - I've had a conversation with account's owner just before. Our Technical department will reply him in next 2-3 hours, 24 hours max.

mohd Haudli | 13:32
sir,, also i wish to know what procedure you have for client who wish to change from sms code to email code
some from malaysian client using celcom line have problem to receive sms code to make wdrawal

Michael Barkov | 13:34
According to our Client agreement, personal data (including security type) can not be changed.

We do know about problems with celcom, our Technical department is in contact with our SMS provider.

So, please, ask your clients to contact us if they have any problems.
 
13:27 Michael Barkov has joined the chat.

Michael Barkov | 13:27
Hello, my name is Michael Barkov. Thank you for contacting EXNESS. How may I assist you?

mohd Haudli | 13:28
1xxx5 cannot make any wdrawal, can you help to check what happen to this account?
he already send an email

Michael Barkov | 13:30
Yes, sir, 101825 request is already under process - I've had a conversation with account's owner just before. Our Technical department will reply him in next 2-3 hours, 24 hours max.

mohd Haudli | 13:32
sir,, also i wish to know what procedure you have for client who wish to change from sms code to email code
some from malaysian client using celcom line have problem to receive sms code to make wdrawal

Michael Barkov | 13:34
According to our Client agreement, personal data (including security type) can not be changed.

We do know about problems with celcom, our Technical department is in contact with our SMS provider.

So, please, ask your clients to contact us if they have any problems.
 
13:27 Michael Barkov has joined the chat.

Michael Barkov | 13:27
Hello, my name is Michael Barkov. Thank you for contacting EXNESS. How may I assist you?

mohd Haudli | 13:28
1xxx5 cannot make any wdrawal, can you help to check what happen to this account?
he already send an email

Michael Barkov | 13:30
Yes, sir, 101825 request is already under process - I've had a conversation with account's owner just before. Our Technical department will reply him in next 2-3 hours, 24 hours max.

mohd Haudli | 13:32
sir,, also i wish to know what procedure you have for client who wish to change from sms code to email code
some from malaysian client using celcom line have problem to receive sms code to make wdrawal

Michael Barkov | 13:34
According to our Client agreement, personal data (including security type) can not be changed.

We do know about problems with celcom, our Technical department is in contact with our SMS provider.

So, please, ask your clients to contact us if they have any problems.
 
13:27 Michael Barkov has joined the chat.

Michael Barkov | 13:27
Hello, my name is Michael Barkov. Thank you for contacting EXNESS. How may I assist you?

mohd Haudli | 13:28
1xxx5 cannot make any wdrawal, can you help to check what happen to this account?
he already send an email

Michael Barkov | 13:30
Yes, sir, 101825 request is already under process - I've had a conversation with account's owner just before. Our Technical department will reply him in next 2-3 hours, 24 hours max.

mohd Haudli | 13:32
sir,, also i wish to know what procedure you have for client who wish to change from sms code to email code
some from malaysian client using celcom line have problem to receive sms code to make wdrawal

Michael Barkov | 13:34
According to our Client agreement, personal data (including security type) can not be changed.

We do know about problems with celcom, our Technical department is in contact with our SMS provider.

So, please, ask your clients to contact us if they have any problems.
 

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