Andre
Fun Poster
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- Apr 14, 2008
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setakat ni aku masih belum terima apa-apa email respond daripada exness. hurmmm... 
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Dah dapat email :
******************Dear Client!
Compensation was added to your account for the mentioned order as if they were closed at the last available prices before the connection outage.
Balance on your account was updated.
We apologize for the inconvenience.
Best regards,
Pavel Kulakov
Exness Ltd.
Complaints Department
E-mail: [email protected]
Web: www.exness.com
****************************
aku dapat lebih kurang 35% compensation aje dari total loss hari tu. Ada sapa-sapa dapat full refund? ke boleh minta dia bagi balik balance asal sblm loss tu?


Dah dapat email :
******************Dear Client!
Compensation was added to your account for the mentioned order as if they were closed at the last available prices before the connection outage.
Balance on your account was updated.
We apologize for the inconvenience.
Best regards,
Pavel Kulakov
Exness Ltd.
Complaints Department
E-mail: [email protected]
Web: www.exness.com
****************************
aku dapat lebih kurang 35% compensation aje dari total loss hari tu. Ada sapa-sapa dapat full refund? ke boleh minta dia bagi balik balance asal sblm loss tu?

Jika ada apa2 masalah pada Acc time waktu hang nie, jgn lupa claim blk. Jgn lupa SS & log file serta ticket order no. utk rujukan.
Maaf atas segala yg berlaku.
Technical Department EXNESS: [email protected]
Complaints Department EXNESS: с[email protected]
contoh log file.
Log file boleh didapati di dalam folder logs
cth tempat kalau standard punya
C:\Program Files\MetaTrader - EXNESS\logs
Kalau takda dalam program files bleh cuba check program files (x86)
Pastu pilih tarikh. Dan contoh log kat sini. Incase kalau open order dan takda dalam MT4. Dan juga kalau tak close terminal lagi cantek.
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kalau dlm terminal yg kat sini. klik kat journal dan SS kan.
![]()
ataupun masuk
%LOCALAPPDATA%\VirtualStore

Dah dapat email :
******************Dear Client!
Compensation was added to your account for the mentioned order as if they were closed at the last available prices before the connection outage.
Balance on your account was updated.
We apologize for the inconvenience.
Best regards,
Pavel Kulakov
Exness Ltd.
Complaints Department
E-mail: [email protected]
Web: www.exness.com
****************************
aku dapat lebih kurang 35% compensation aje dari total loss hari tu. Ada sapa-sapa dapat full refund? ke boleh minta dia bagi balik balance asal sblm loss tu?
