Salam. Saya ada tanya psl kes bonus yg ada +/- apabila recalculate. Ini kerana apabila acc direcalculate, bonus akan dikira berdasarkan harga GOLD semasa.
HK | 23:54
sometimes bonus deducted from acc client. if u said recalculate, WHY the bonus has deducted?
Michael Ivanov | 23:54
This cliet has chosed gold bonus.
In the case of gold bonus, there is a connection with gold price as well.
For example. A client make $1000 deposit and get the equivalent of 3 gramms of gold. 1 gramm of gold we can calculate by the formula: current price (spot price) / 31.1, and we get the price of 1 gold for this moment of deposit. We multiply it by 3 and get the bonus in USD.
In the case, if the gold price fall within a few hours, the bonus will be recalculated automatically according to the new gold price.