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EXNESS - exness.com

Betul tu saya sokong..:)cgrock:)cgrock.. sebab no point klu letak sl..macam kt menyerah je...
mungkin bro bleh email skali. kalau client email skali diaorg akan take note sikit. kalau supporter jer takut tak kuat plak. menda nk minta mansuh ni perlukan sokongan padu. hehe.. :)cgrock:)cgrock
 
Selamat pagi semua trader Exness
Selamat berhujung minggu
 
Android termudah utk monitor dimana2
 
Exness sangat baik hati bagi hadiah tahun baru....
kau ada ?
 
macam sekejap je masa berlalu hehehe
 
ada VPS ni kalau dah dapat sampai bila2 x expired hehehe
 
Kita akan cuba Upkan kes nie ke management. Harap mendapat feedback +ve. :)

Ini jawapan dari Exness support:

At 08:30 on 15th of December a group of news was issued regarding EUR and CHF, which caused fast market movement.

At that time order #31356492 hit the SL level, and actual market price jumped right to 1.22883, there was a gap.

According to the regulations of gap execution(https://www.exness.com/forex/specifications), the order will be executed at the first market quote in case the price set in the pending order hits the gap and the difference between the first market quote (after the gap) and the order price will equal or exceed a definite pips quantity (gap-level) for the definite instrument.

In this case difference was over 31 points, therefore SL was executed at first available price, with slippage.

May i remind you that in case of TP slippage, trader will gain additional profit instead of losses.
 

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