EXNESS - exness.com

[fxstudio]

maaf atas masalah yg berlaku, ramai gak jadi camni.. hope finance akan cepat atasi masalah

sy ingin tukar broker selepas ni

 

[darkpin89]

seelok2nya kita close la semua order sebelum market jumaat close

 

[RMteam]

sy ingin tukar broker selepas ni

tiada paksaan bro
kami sentiasa memberikan yang termampu dan yg terbaik buat klien Exness

 

[fxstudio]

tiada paksaan bro
kami sentiasa memberikan yang termampu dan yg terbaik buat klien Exness

saya hanya minta percepatkan isu ni.

 

[haudli]

sy ingin tukar broker selepas ni

Mohd Haudli: hello miss
Mohd Haudli: how are you?
olga.exness: hello
olga.exness: fine
olga.exness: and you?
Mohd Haudli: i'm great
Mohd Haudli: miss
Mohd Haudli: some client complaint about
Mohd Haudli: their price at mt4
Mohd Haudli: are there many client face the same problem?
olga.exness: what price do you mean?
Mohd Haudli: example
olga.exness: did they get information about technical work in mt4?
Mohd Haudli: one client
Mohd Haudli: he sell ej
Mohd Haudli: at 121.68
Mohd Haudli: closed 122.32
Mohd Haudli: he trade 0.12 lot
Mohd Haudli: but he loss usd 17,000
olga.exness: tell me his account number,please
olga.exness: I'll check
Mohd Haudli: 115554
Mohd Haudli: and 56854
olga.exness: can you tell me order number?
Mohd Haudli: Account 115554, ticket 61755411
Mohd Haudli: Account 56854, ticket 61755410
olga.exness: About 115554
olga.exness: his order was closed with a SO
olga.exness: close price 12.325
olga.exness: open price 121.683
olga.exness: SELL order
Mohd Haudli: 12.325?
olga.exness: 122.325
olga.exness: sorry
olga.exness: -64.2 point
Mohd Haudli: ok
Mohd Haudli: but how come the loss is so much miss?
olga.exness: sir
olga.exness: tell your clients write e-mail with full information to [email protected]
olga.exness: it can be some mistake
Mohd Haudli: ok miss

 

[zyzyx]

minggu lepas time server buat hal saya tak dapat close pos. tengok2 terus stop out. boleh claim ke kalau kes camtu?

 

[fxstudio]

Mohd Haudli: hello miss
Mohd Haudli: how are you?
olga.exness: hello
olga.exness: fine
olga.exness: and you?
Mohd Haudli: i'm great
Mohd Haudli: miss
Mohd Haudli: some client complaint about
Mohd Haudli: their price at mt4
Mohd Haudli: are there many client face the same problem?
olga.exness: what price do you mean?
Mohd Haudli: example
olga.exness: did they get information about technical work in mt4?
Mohd Haudli: one client
Mohd Haudli: he sell ej
Mohd Haudli: at 121.68
Mohd Haudli: closed 122.32
Mohd Haudli: he trade 0.12 lot
Mohd Haudli: but he loss usd 17,000
olga.exness: tell me his account number,please
olga.exness: I'll check
Mohd Haudli: 115554
Mohd Haudli: and 56854
olga.exness: can you tell me order number?
Mohd Haudli: Account 115554, ticket 61755411
Mohd Haudli: Account 56854, ticket 61755410
olga.exness: About 115554
olga.exness: his order was closed with a SO
olga.exness: close price 12.325
olga.exness: open price 121.683
olga.exness: SELL order
Mohd Haudli: 12.325?
olga.exness: 122.325
olga.exness: sorry
olga.exness: -64.2 point
Mohd Haudli: ok
Mohd Haudli: but how come the loss is so much miss?
olga.exness: sir
olga.exness: tell your clients write e-mail with full information to [email protected]
olga.exness: it can be some mistake
Mohd Haudli: ok miss

sudah email 7 jam tadi

 

[haudli]

minggu lepas time server buat hal saya tak dapat close pos. tengok2 terus stop out. boleh claim ke kalau kes camtu?

cube dulu antar log files dan complaint..

write e-mail with full information to [email protected]
log files tu boleh klik dalam program files dan klik metatrader exness, dalam tu ade log files

 

[Viere]

sudah email 7 jam tadi

kena tunggu bos.. lagipun sebab terlalu ramai yg request jadi terpaksa buat stage by stage.. dan ramai juga yg ada error disebabkan maintenance server..

apapun tunggu je.. lagipun bahagian complain dikendalikan oleh Pavel Kulakov. Lagipun kalau cakap dgn live support pun kadang kala akan dapat jawapan yg berbeza.. kena refer Pavel gak mcm mana sekalipun..

 

[Viere]

minggu lepas time server buat hal saya tak dapat close pos. tengok2 terus stop out. boleh claim ke kalau kes camtu?

try request tgk tuan.. bagi reason tu sama dan jgn lupa attach logfiles.. nnt update saya sama berjaya ke tak claim tu..