ARAS194 blackmails InstaForex (Case Resolved)

[gOdFeLLa]

We have called all clients whose deals were canceled. I am working in the Client Relationship Department and personally called people. As for Aras, we sent him confirmation via MT.

Perhatian

Berdasarkan post yang dibuat oleh Anna, perkara ini akan dibincangkan secara direct melalui panggilan telefon, termasuk juga denga saudara Aras.
Saya percaya pihak pentadbiran Instaforex sedang cuba menyelesaikan masalah ini dengan cara yang terbaik dan memuaskan hati semua pihak.


Sekian, Terima Kasih

 

[young and dangerous]

yang tu memang tak dapat dinafikan la. aku pun selalu gak kena. siap aku dah set maximum deviation 10pip pun sama gak even price gerak 1-2pip. tapi tu dah citer lain.

kat post atas aku dah attach skali 3 days logs file drpd aras194 yg dia bagi dalam thread yang dah diclose sebelum ni. semua post pada aku valid based on logs file ni.

aras194 ni pun dah bagi sorang senior dalam ni untuk remote masuk ambil sendiri folder metatrader dalam pc dia. dan dah check, memang ori. takda edit.

point nya kat sini, post-post yang ada dalam statement aras194 tu triggered drpd pending order. so macamna nak kata yang dia ambil kesempatan masa "unmarketable prices" tu? ~X(~X(~X(

aku pernah berhadapan dengan satu kes.. local trader malaysia.. sebagai ib.. memang kita takde apa2 keistimewaan.. cuma apa yang kita boleh bantu adalah forwardkan kes ke back office agar dapat perhatian.. cuma kebanyakan kes yang aku handle.. customer jarang simpan details transaction diorang.. benda ni penting.. amat2 penting sebagai bukti..

 

[gOdFeLLa]

aku pernah berhadapan dengan satu kes.. local trader malaysia.. sebagai ib.. memang kita takde apa2 keistimewaan.. cuma apa yang kita boleh bantu adalah forwardkan kes ke back office agar dapat perhatian.. cuma kebanyakan kes yang aku handle.. customer jarang simpan details transaction diorang.. benda ni penting.. amat2 penting sebagai bukti..

sibuk IB FXCast kat sini :-?

 

[young and dangerous]

sibuk IB FXCast kat sini :-?

aku takde apa2 niat nak jatuhkan insta ok.. ko pun boleh check post aku.. aku rasa neutral..

 

[anoone]

whahahhehehehe

 

[gOdFeLLa]

aku takde apa2 niat nak jatuhkan insta ok.. ko pun boleh check post aku.. aku rasa neutral..

aku pun tak kata apa2 la, saja nak tegur. bukan tak ingat aku dah kot )

 

[young and dangerous]

aku ingat.. cuma memnag takde niat aku nak jatuhkan insta.. before ni pun insta ade prob aku support jugak insta.. kita sama2 ib..

 

[Enterpruner]

We have called all clients whose deals were canceled. I am working in the Client Relationship Department and personally called people. As for Aras, we sent him confirmation via MT.

Perhatian

Berdasarkan post yang dibuat oleh Anna, perkara ini akan dibincangkan secara direct melalui panggilan telefon, termasuk juga denga saudara Aras.
Saya percaya pihak pentadbiran Instaforex sedang cuba menyelesaikan masalah ini dengan cara yang terbaik dan memuaskan hati semua pihak.


Sekian, Terima Kasih

Attention :

Based on Anna post, this case will be discussed privately through phone call, including Aras.
I believe that instaforex management is trying to solved this problem in the best way and fair to satisfy everyone.

Thank You.

aku rasa dia takde call kot si aras tu... kalau ikut pemahaman aku based on ayat dia tu la..

 

[gOdFeLLa]

aku rasa dia takde call kot si aras tu... kalau ikut pemahaman aku based on ayat dia tu la..

"We sent him confirmation via MT"
mungkin mamat tu tak sertakan phone no kot.
so confirmation di hantar melaui email metatrader.

 

[atlantis]

19:45:26 '39302': order was opened : #1658306 sell stop 0.50 GBPJPY at 154.21 sl: 0.00 tp: 0.00
19:49:16 '39302': pending order sell stop 2.00 AUDUSD at 0.6827 sl: 0.0000 tp: 0.0000
19:49:17 '39302': request was accepted by server
19:49:17 '39302': request in process
19:49:17 '39302': order was opened : #1658621 sell stop 2.00 AUDUSD at 0.6827 sl: 0.0000 tp: 0.0000
19:50:16 '39302': modify pending order #1658621 sell stop 2.00 AUDUSD at 0.6827 sl: 0.0000 tp: 0.0000 -> price: 0.6827 sl: 0.0000 tp: 0.6770
19:50:17 '39302': request was accepted by server
19:50:17 '39302': request in process
19:50:18 '39302': pending order #1658621 sell stop 2.00 AUDUSD was modified -> price: 0.6827 sl: 0.0000 tp: 0.6770
19:50:23 '39302': modify pending order #1658621 sell stop 2.00 AUDUSD at 0.6827 sl: 0.0000 tp: 0.6770 -> price: 0.6820 sl: 0.0000 tp: 0.6770
19:50:24 '39302': request was accepted by server
19:50:25 '39302': request in process
19:50:25 '39302': pending order #1658621 sell stop 2.00 AUDUSD was modified -> price: 0.6820 sl: 0.0000 tp: 0.6770
19:50:48 '39302': instant order sell 0.50 GBPJPY at 154.27 sl: 0.00 tp: 0.00
19:50:49 '39302': request was accepted by server
19:50:50 '39302': request in process
19:50:51 '39302': order was opened : #1658692 sell 0.50 GBPJPY at 154.27 sl: 0.00 tp: 0.00
19:51:26 '39302': modify order #1658306 sell 0.50 GBPJPY at 154.21 sl: 0.00 tp: 0.00 -> sl: 0.00 tp: 153.71
19:51:26 '39302': request was accepted by server
19:51:27 '39302': request in process
19:51:28 '39302': order #1658306 sell 0.50 GBPJPY at 154.21 was modified -> sl: 0.00 tp: 153.71
19:51:34 '39302': modify order #1658692 sell 0.50 GBPJPY at 154.27 sl: 0.00 tp: 0.00 -> sl: 0.00 tp: 153.71
19:51:35 '39302': request was accepted by server
19:51:35 '39302': request in process
19:51:36 '39302': order #1658692 sell 0.50 GBPJPY at 154.27 was modified -> sl: 0.00 tp: 153.71
20:01:31 '39302': instant order sell 0.50 GBPJPY at 154.70 sl: 0.00 tp: 0.00
20:01:32 '39302': request was accepted by server
20:01:33 '39302': requote 154.69 / 154.76 for open sell 0.50 GBPJPY at 154.70 sl: 0.00 tp: 0.00
20:01:41 '39302': pending order sell limit 0.50 GBPJPY at 154.72 sl: 0.00 tp: 0.00
20:01:42 '39302': request was accepted by server
20:01:42 '39302': request in process
20:01:42 '39302': order was opened : #1659124 sell limit 0.50 GBPJPY at 154.72 sl: 0.00 tp: 0.00
20:07:52 '39302': modify order #1656142 sell 0.50 GBPJPY at 154.94 sl: 0.00 tp: 153.71 -> sl: 0.00 tp: 153.75
20:07:53 '39302': request was accepted by server
20:07:54 '39302': request in process
20:07:54 '39302': order #1656142 sell 0.50 GBPJPY at 154.94 was modified -> sl: 0.00 tp: 153.75
20:08:00 '39302': modify order #1656289 sell 0.50 GBPJPY at 154.91 sl: 0.00 tp: 153.71 -> sl: 0.00 tp: 153.75
20:08:01 '39302': request was accepted by server
20:08:01 '39302': request in process
20:08:01 '39302': order #1656289 sell 0.50 GBPJPY at 154.91 was modified -> sl: 0.00 tp: 153.75
20:08:06 '39302': modify order #1656280 sell 0.50 GBPJPY at 154.86 sl: 0.00 tp: 153.71 -> sl: 0.00 tp: 153.75
20:08:06 '39302': request was accepted by server
20:08:07 '39302': request in process
20:08:08 '39302': order #1656280 sell 0.50 GBPJPY at 154.86 was modified -> sl: 0.00 tp: 153.75
20:08:12 '39302': modify order #1658692 sell 0.50 GBPJPY at 154.27 sl: 0.00 tp: 153.71 -> sl: 0.00 tp: 153.75
20:08:13 '39302': request was accepted by server
20:08:13 '39302': request in process
20:08:14 '39302': order #1658692 sell 0.50 GBPJPY at 154.27 was modified -> sl: 0.00 tp: 153.75
20:08:18 '39302': modify order #1658306 sell 0.50 GBPJPY at 154.21 sl: 0.00 tp: 153.71 -> sl: 0.00 tp: 153.75
20:08:19 '39302': request was accepted by server
20:08:20 '39302': request in process
20:08:20 '39302': order #1658306 sell 0.50 GBPJPY at 154.21 was modified -> sl: 0.00 tp: 153.75
20:09:58 '39302': modify order #1656142 sell 0.50 GBPJPY at 154.94 sl: 0.00 tp: 153.75 -> sl: 0.00 tp: 0.00
20:09:59 '39302': request was accepted by server
20:09:59 '39302': request in process
20:10:00 '39302': order #1656142 sell 0.50 GBPJPY at 154.94 was modified -> sl: 0.00 tp: 0.00
20:10:04 '39302': modify order #1656289 sell 0.50 GBPJPY at 154.91 sl: 0.00 tp: 153.75 -> sl: 0.00 tp: 0.00
20:10:04 '39302': request was accepted by server
20:10:05 '39302': request in process
20:10:05 '39302': order #1656289 sell 0.50 GBPJPY at 154.91 was modified -> sl: 0.00 tp: 0.00
20:10:09 '39302': modify order #1656280 sell 0.50 GBPJPY at 154.86 sl: 0.00 tp: 153.75 -> sl: 0.00 tp: 0.00
20:10:09 '39302': request was accepted by server
20:10:10 '39302': request in process
20:10:10 '39302': order #1656280 sell 0.50 GBPJPY at 154.86 was modified -> sl: 0.00 tp: 0.00
20:20:50 '39302': delete pending order #1652927 sell limit 1.00 GBPJPY at 156.18 sl: 0.00 tp: 0.00
20:20:51 '39302': request was accepted by server
20:20:52 '39302': request in process
20:20:52 '39302': pending order #1652927 was deleted
20:20:57 '39302': delete pending order #1656155 sell limit 0.50 GBPJPY at 155.29 sl: 0.00 tp: 0.00
20:20:57 '39302': request was accepted by server
20:20:58 '39302': request in process
20:20:59 '39302': pending order #1656155 was deleted
20:21:02 '39302': delete pending order #1659124 sell limit 0.50 GBPJPY at 154.72 sl: 0.00 tp: 0.00
20:21:03 '39302': request was accepted by server
20:21:04 '39302': request in process
20:21:04 '39302': pending order #1659124 was deleted
20:32:25 '39302': modify order #1656142 sell 0.50 GBPJPY at 154.94 sl: 0.00 tp: 0.00 -> sl: 0.00 tp: 148.34
20:32:26 '39302': request was accepted by server
20:32:27 '39302': request in process
20:32:27 '39302': order #1656142 sell 0.50 GBPJPY at 154.94 was modified -> sl: 0.00 tp: 148.34
20:32:35 '39302': modify order #1656289 sell 0.50 GBPJPY at 154.91 sl: 0.00 tp: 0.00 -> sl: 0.00 tp: 148.31
20:32:36 '39302': request was accepted by server
20:32:37 '39302': request in process
20:32:38 '39302': order #1656289 sell 0.50 GBPJPY at 154.91 was modified -> sl: 0.00 tp: 148.31
20:32:45 '39302': modify order #1656280 sell 0.50 GBPJPY at 154.86 sl: 0.00 tp: 0.00 -> sl: 0.00 tp: 148.26
20:32:46 '39302': request was accepted by server
20:32:47 '39302': request in process
20:32:48 '39302': order #1656280 sell 0.50 GBPJPY at 154.86 was modified -> sl: 0.00 tp: 148.26
20:38:12 '39302': pending order sell limit 0.50 GBPJPY at 154.27 sl: 0.00 tp: 0.00
20:38:13 '39302': request was accepted by server
20:38:17 '39302': request in process
20:38:18 '39302': order was opened : #1661253 sell limit 0.50 GBPJPY at 154.27 sl: 0.00 tp: 0.00
20:41:03 '39302': modify pending order #1661253 sell limit 0.50 GBPJPY at 154.27 sl: 0.00 tp: 0.00 -> price: 154.17 sl: 0.00 tp: 0.00
20:41:03 '39302': request was accepted by server
20:41:04 '39302': request in process
20:41:04 '39302': pending order #1661253 sell limit 0.50 GBPJPY was modified -> price: 154.17 sl: 0.00 tp: 0.00
21:10:48 '39302': login (4.00, #2B8E462D)
21:10:59 '39302': DataCenter connecting failed [6]
21:11:15 '39302': login (4.00, #2B8E462D)
21:11:23 '39302': login (4.00, #2B8E462D)
21:26:27 '39302': modify pending order #1661253 sell limit 0.50 GBPJPY at 154.17 sl: 0.00 tp: 0.00 -> price: 153.60 sl: 0.00 tp: 0.00
21:26:28 '39302': request was accepted by server
21:26:29 '39302': request in process
21:26:29 '39302': pending order #1661253 sell limit 0.50 GBPJPY was modified -> price: 153.60 sl: 0.00 tp: 0.00
21:50:51 '39302': ping failed
22:19:29 '39302': login (4.00, #2B8E462D)
22:19:44 '39302': DataCenter connecting failed [6]
22:21:13 FIBO Group 4.00 build 218 stopped

open order je banyak. close order langsung takde.
cuba korang tengok lak..