marza
Freshie
- Messages
- 11
- Joined
- Aug 20, 2007
- Messages
- 11
- Reaction score
- 0
- Points
- 3
(Location : Plaza Mont’ Kiara Kuala Lumpur)
The Job:
•Attend to emergency and distress calls and inquiries from all level of customers, public members, hospitals, clinics, insurance companies and any other service providers with regards to operating procedures at Emergency Resource Management.
•Provide necessary assistance & services in regards to customers’ enquiries & requests.
•To collect information on emergency and evacuation needs and to disseminate information to the relevant parties in the emergency response team.
•Liaise closely with the doctors, paramedics, nurses, medical assistants and any other emergency responders as and when required from time to time with regards to the management of an emergency and distress calls received for any emergency situations.
•Ensure all requests and enquiries are solved within the given time frame.
•Subject to working night shifts and abiding to the duty roster prepared by the Management.
•Handle any administrative tasks assigned by the management as and when needed.
•Assist the call centre manager by ensuring smooth running of the department with sufficient man power at all times.
•Perform relief task as and when required by the Management
•Any other duties as and when assigned by the Management.
The Person:
1) Degree in any disciplines preferably those majoring in communications, financial services and related fields. Candidates with medical knowledge and emergency response skills are preferred / Diploma in SRN/ Hospitality is encouraged to apply.
2) Excellent communication skills in English and Bahasa Malaysia
3) At least 2 year(s) of working experience in the related field is required for this position preferably in the call centre and customer service environment.
4) Willing and comfortable working on shifts, weekends and public holidays.
5) Application should be Malaysian Citizens.
6) Possess high degree of self-motivation; be result-oriented and able to work independently.
7) Good interpersonal and communication skills
8) Integrity and trustworthy
9) Detailed and meticulous
10) IT Savvy.
Offered Salary : RM2200 + RM300 shift allowances
EMERGENCY RESOURCE MANAGEMENT SDN BHD.
Block C-09-08, Plaza Mont Kiara,
Jalan Kiara 2, Mont Kiara, 50480 Kuala Lumpur
Tel:603-6201 3401
email: [email protected] OR [email protected]
The Job:
•Attend to emergency and distress calls and inquiries from all level of customers, public members, hospitals, clinics, insurance companies and any other service providers with regards to operating procedures at Emergency Resource Management.
•Provide necessary assistance & services in regards to customers’ enquiries & requests.
•To collect information on emergency and evacuation needs and to disseminate information to the relevant parties in the emergency response team.
•Liaise closely with the doctors, paramedics, nurses, medical assistants and any other emergency responders as and when required from time to time with regards to the management of an emergency and distress calls received for any emergency situations.
•Ensure all requests and enquiries are solved within the given time frame.
•Subject to working night shifts and abiding to the duty roster prepared by the Management.
•Handle any administrative tasks assigned by the management as and when needed.
•Assist the call centre manager by ensuring smooth running of the department with sufficient man power at all times.
•Perform relief task as and when required by the Management
•Any other duties as and when assigned by the Management.
The Person:
1) Degree in any disciplines preferably those majoring in communications, financial services and related fields. Candidates with medical knowledge and emergency response skills are preferred / Diploma in SRN/ Hospitality is encouraged to apply.
2) Excellent communication skills in English and Bahasa Malaysia
3) At least 2 year(s) of working experience in the related field is required for this position preferably in the call centre and customer service environment.
4) Willing and comfortable working on shifts, weekends and public holidays.
5) Application should be Malaysian Citizens.
6) Possess high degree of self-motivation; be result-oriented and able to work independently.
7) Good interpersonal and communication skills
8) Integrity and trustworthy
9) Detailed and meticulous
10) IT Savvy.
Offered Salary : RM2200 + RM300 shift allowances
EMERGENCY RESOURCE MANAGEMENT SDN BHD.
Block C-09-08, Plaza Mont Kiara,
Jalan Kiara 2, Mont Kiara, 50480 Kuala Lumpur
Tel:603-6201 3401
email: [email protected] OR [email protected]
