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Ambulance Call Centre Executives

marza

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(Location : Plaza Mont’ Kiara Kuala Lumpur)

The Job:
•Attend to emergency and distress calls and inquiries from all level of customers, public members, hospitals, clinics, insurance companies and any other service providers with regards to operating procedures at Emergency Resource Management.
•Provide necessary assistance & services in regards to customers’ enquiries & requests.
•To collect information on emergency and evacuation needs and to disseminate information to the relevant parties in the emergency response team.
•Liaise closely with the doctors, paramedics, nurses, medical assistants and any other emergency responders as and when required from time to time with regards to the management of an emergency and distress calls received for any emergency situations.
•Ensure all requests and enquiries are solved within the given time frame.
•Subject to working night shifts and abiding to the duty roster prepared by the Management.
•Handle any administrative tasks assigned by the management as and when needed.
•Assist the call centre manager by ensuring smooth running of the department with sufficient man power at all times.
•Perform relief task as and when required by the Management
•Any other duties as and when assigned by the Management.

The Person:
1) Degree in any disciplines preferably those majoring in communications, financial services and related fields. Candidates with medical knowledge and emergency response skills are preferred / Diploma in SRN/ Hospitality is encouraged to apply.
2) Excellent communication skills in English and Bahasa Malaysia
3) At least 2 year(s) of working experience in the related field is required for this position preferably in the call centre and customer service environment.
4) Willing and comfortable working on shifts, weekends and public holidays.
5) Application should be Malaysian Citizens.
6) Possess high degree of self-motivation; be result-oriented and able to work independently.
7) Good interpersonal and communication skills
8) Integrity and trustworthy
9) Detailed and meticulous
10) IT Savvy.

Offered Salary : RM2200 + RM300 shift allowances

EMERGENCY RESOURCE MANAGEMENT SDN BHD.
Block C-09-08, Plaza Mont Kiara,
Jalan Kiara 2, Mont Kiara, 50480 Kuala Lumpur
Tel:603-6201 3401
email: [email protected] OR [email protected]
 
Ambulan@ Hospital mana nanti kena keje ? Permanent or contract ?
 
ambulance company. we just stationed ourselves at call centre handling emergencies call mostly from expatriates living in Mont Kiara area.
 
mcm menarik ja

mcm mana nk apply.. sy ada sijil Jurulatih PBSMM dengan Major dalam ER
 
email your resume to [email protected]

we also have vacancies for paramedics, trauma responders...

apply now...we offer attractive salar
 
Position for Shift Paramedics :-

SHIFT PARAMEDICS
(Location –Plaza Mont Kiara Kuala Lumpur)
The Job:
• responding to emergency / distress calls for medical assistance at accidents, emergencies and other related incidents, usually in an ambulance with an ambulance technician to assist;
•assessing the condition of patients who are injured or taken ill suddenly;
•deciding what action is needed and initiating treatment;
•applying splints to limbs, dressing wounds, administering pain relief, oxygen, drips and fluids;
• using various kinds of equipment, including ventilators to assist breathing and defibrillators to treat heart failure, in order to resuscitate and stabilize patients;
•carrying out certain surgical procedures when necessary, such as intubation (insertion of a breathing tube);
•monitoring the patient's condition using high-tech equipment;
•assessing whether and how to move patients;
•liaising with members of other emergency services, such as the police or fire brigade;
•dealing with members of the public and family members present at the scene;
•treating patients in the ambulance while they are being transferred to hospital from the scene, or between hospitals in the case of patients being moved to receive specialist care;
•driving and crewing an ambulance or other rapid response vehicle;
•cleaning, decontaminating and checking vehicles and equipment to maintain a state of operational readiness;
•assisting with patient care in hospitals or health care centres;
•writing up case notes and reporting the patient's history, condition and treatment to relevant hospital staff.
•Emergency Medical Service-Providing 24 hours medical service, Maintain Ambulance in functional condition, Emergency equipment - Resuscitation Room and Ambulance, Emergency Medicine (Injection and Tablet) - Resuscitation Room and Ambulance
•Training-In-house health staff training - assist continuous medical education, BPC employee - assist internal health training program for Advance First Responder
•Health Related Activity-Assist Senior Paramedic/Lead Paramedic, Medical support - sport recreational club, sport events, events standby,

The Person:
•Minimum 2 years’ working experience in a hospital /clinic accident and emergency unit
•Possess a valid class ‘D’ driving license
•Competent in providing medical emergency service
•Good teamwork and communication skills
•Preferably with experience providing occupational health service

sesape yg ada experiences ER dialu2kan apply

email resume di [email protected] or [email protected]
 
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