Mega Fortris Ctrack Solutions Sdn. Bhd.
(MF Ctrack) based in Malaysia is a joint venture between two Malaysian companies namely Mega Fortris (M) Sdn. Bhd. and Ctrack Asia Sdn. Bhd.
MF Ctrack has been formed with three (3) main objectives:
Champion the global support for ISIS Powered by Ctrack
Responsible to grow the Ctrack Asian Hub across ASEAN region
Contribute in Ctrack’s new product development process.
Responsibilities:
Respond to client calls in professional manner, providing appropriate solution and advice.
Trouble shooting client software issues
Logging Client Complaints and generating tickets
Live assistance to clients via chat application
Monitoring of vehicle alarms
Cost control activities (SMS control)
Registering new vehicle tracking units to system (Software configuration only)
Requirements:
Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
At least 1 year(s) of working experience in the related field is required for this position.
Preferably Junior Executives specializing in Technical & Helpdesk Support or equivalent.
3 Full-Time position(s) available.
Please email resume to [email protected]
(MF Ctrack) based in Malaysia is a joint venture between two Malaysian companies namely Mega Fortris (M) Sdn. Bhd. and Ctrack Asia Sdn. Bhd.
MF Ctrack has been formed with three (3) main objectives:
Champion the global support for ISIS Powered by Ctrack
Responsible to grow the Ctrack Asian Hub across ASEAN region
Contribute in Ctrack’s new product development process.
Responsibilities:
Respond to client calls in professional manner, providing appropriate solution and advice.
Trouble shooting client software issues
Logging Client Complaints and generating tickets
Live assistance to clients via chat application
Monitoring of vehicle alarms
Cost control activities (SMS control)
Registering new vehicle tracking units to system (Software configuration only)
Requirements:
Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
At least 1 year(s) of working experience in the related field is required for this position.
Preferably Junior Executives specializing in Technical & Helpdesk Support or equivalent.
3 Full-Time position(s) available.
Please email resume to [email protected]
