pwe
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Saya memerlukan Transfer Domain.. current domain registered at your server sbanrnya already have (Dummy)..there are a few domain nak ditranfer... so how? including database and file..
ok tuan better submit support ticket, so we can monitor it closely.
btw, sy cuba jelaskan di sini.
The clue is "Domain transfer is only works with Domain Registrar (such as mynic, enom, dotfm, opensrl dan bynk lagi termasuk yahoo.com) not Hosting Provider."
Kalau tuan ada domain dari mana2 server luar, no need to transfer it to me. Pertama kena tengok that domain park under 1 hosting or lain2 hosting. Maybe dalam park domain or maybe in add-domain or mungkin single server. Tu kena detail tu.
Jadi, saya cadangkan, bagi elakkan domain tu akan sebabkan website down, sy minta tuan buat step ni:-
1. Buat full backup.
2. Add (bukan replace or delete) nameservers dalam domain tuan. Kalau tuan delete, nanti kita susah nak trace with actual server domain tu park.
3. Buka support ticket, sy akan terangkan step seterusnya macamana.
Biasanya, perpindahan data dan file dari hosting lama ke hosting baru akan mengambil masa 3 hari ke 7 hari bergantung kepada saiz asal laman web atau hosting.
Harap penjelasan sy tuan boleh fahami. tq