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Just want to share my driving and ownership experience after evaluating the car performance of my four months old new Hilux bought on April 2010. If you are thinking of owning it, please read the following experiences and product performance evaluation based on the unit owned by me, please bear in mind that l am one of the owners who is timely and routinely send it to the Toyota Service Centre for regular service for every 5,000 km:
1. First, you must be able or mentally prepared to tolerate and be patient with the situation of under-power performance: Based on my regular highway usage and after-service centre inspection, l could not achieve the maximum speed of more than 110km/hour or 3.0(x1000) RPM, if you traveled on slanting or hilly road condition especially in the Ipoh part of highway. Please don’t waste your diesel even if you press the accelerator to the maximum. It just can’t go as l expect it for a 2500cc vehicle. On the normal highway, 140km/hr or 3 RPM is the maximum l can go !
2. Accept the fact that old vehicle of it same model or may be other brand old vehicle will easily exceed your new car performance expectation when you travel on the highway , Just like my experience , other older 4wheel car which bear the number plate of WPS of other brand can easily overtake my unit bearing plate number WTT easily while traveling on PLUS highway. May be there are some extra hidden security feature installed in my Hilux unit to encourage me not to speed on highway!!!
3. Thirdly, be prepared to spend more of your time to send it to the service centre for problem inspection due to the service centre that equipped with qualified personal to attend to it . As in my experience, they will ask you to send it back for whole day car inspection after l had complained but the end result is the same with the under-performing condition. Am told that my Hilux is in normal condition and the rest of their other units are the same performance as mine, so ask me to accept the fact of it !!!
4. Don’t expect any product explanation on the car features because you are expected to read the given car manual thoroughly on your own. For example, as in my experience , l was not even guided or instructed on the feature of the 4-wheel gear usage during purchase or delivery or after-sales service. Even you asked the servicing technician they can’t scantly told me the actual application.
5. Don’t stick to one fixed Toyota service centre even though if you are inconvenient in sending it to other location , In my situation, due to my working location, l have to send to the nearest service centre for regular
service but after the third 10,000km service , l found that my vehicle can’t perform as the condition of before-service instead deteriorating ! Now l have to send my car to other city for checking and may be re-service to find out what wrong with this under-power performance even l have hectic time table.
6. Before you buy, must go for car test driving! My previous ownership of Toyota Vios told me that Toyota brand carried much weight in term of reliability and trust-worthiness in it product performance satisfaction, that is the reason why l trust and bought this Hilux without test drive. But now, the situation is unpredictable, l am deeply regret!!!
7. Don’t trust fully what advertisement that depicted. 2500cc with D-4D technology features a common-rail injection system that delivers atomized diesel at high pressure for a cleaner, more powerful combustion, for that extra punch in performance when you need it. This technology results in greater fuel, economy, smoother power and cleaner exhaust emissions. Based on my experience, l don’t buy it anymore!
8. Pride of ownership = Shame of ownership. I can’t feel any pride or satisfaction of owning it due to all the above situation . A small family car with less that 1000cc can easily exceed my Hilux maximum speed.
9. Be prepared for extra budget of disposing it if can’t fixed the problem. I am very disheartened and disturbed now because my work required me to travel extensively and the transport l have been eagerly want it can’t deliver and eventually it had affected my work performance. Now l had to but find the best way to dispose or get rid of it and incurring additional cost or expenses to replace with other brand of 4-wheel car.
10. Think twice ! Think Thrice !! Don’t regret like i did if you want to own it !!!!