We are very happy to see everyone and to be back up and running!! We would just like to say that we are very sorry for the downtime. We are looking forward to a very productive future now with more fail-over protection in place. Smooth sailing from here on in! Hitcrawler is up and we are very busy making the partnership with it a success.
To answer a few questions:
The support system with the new database has been reset to establish a new line with the support tickets that are still relevant past the downtime over the last two weeks and the positions that were refunded. The payment processor is still being configured. It will be up shortly. Once it is up, you can re-invest like normal. We are not able to list positions manually and debit your available balance. You must put in for a Partner Unit for it to be approved. Please include your Alertrpay information in your Account Information through your back office. You can use the cog icon in the upper left corner, or the Toolbox dropdown menu to edit your account information. If you still have a question or an issue that you need assistance with please re-submit your ticket and we will answer it in the order recieved.
We look forward to everyone's success!! Good day
Jason
