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Be careful when exchanging cryptocurrencies whose details contain a Memo:
- when creating an order, be sure to check whether a Memo is required to receive the transaction. If you do not specify it, the funds may be lost irretrievably
- if you have created an order and to pay for it you need to send funds with a Memo, be sure to specify the full details, otherwise the funds may also be lost
Memo, Destination tag, Message or Payment ID are the names of the digital identifier for different cryptocurrencies.
 
Please remember this important rule when exchanging with SpaceEx.

The payment details you receive can only be used once. This means that splitting the order amount into two parts is prohibited. It is also prohibited to send a test payment to the provided address before sending the main amount.
We have a partnership with a custodial service for receiving payments and splitting payments is suspicious in relation to the chosen analysis technique, so we ask you to be wary of such actions.
 
We consider it important to remind you that cryptocurrency exchange with SpaceEx is extremely reliable. Our operators are always in touch and ready to advise you.
Based on this, you can rest assured when paying for orders and do not split the amounts sent into several parts. Such actions are suspicious in relation to the analysis technique chosen by the custodial service with which we cooperate.
If you decide to split the amount you have into several parts and withdraw them from one wallet within a short period of time, this may cause the order to be suspended and a request for additional information from the custodial service to be received.
 
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