Kalo nak balik ke pangkuan FXPRIMUS daripada broker lain, sebarang transfer kos dan bayaran bank akan ditanggung oleh FXPRIMUS untuk sepanjang bulan Disember.
As you may already know, FXPRIMUS appeared in a consumer alert document issued by Bank Negara Malaysia in July of this year. Since FXPRIMUS has no physical office or presence in Malaysia, and because we don't offer our trading platform in local currency, this notification came as quite a surprise.
As soon as I became aware of the situation, I directed our team to query BNM to find the exact cause and to find out what steps were needed to clear our good name.
Fortunately, after working diligently with the fine staff at BNM, I'm proud to report that there was 100% no wrongdoing found.
As a result, BNM have removed our name from the list. You can view the updated list using the following link:
http://www.bnm.gov.my/documents/2012/20121129_FCA_en.pdf
Fortunately, due to our reputation as being honest and transparent we were able to retain well over 99% of our clients despite this incident. However, it is my intention to regain that lost 1% as we value each and every client and would love to regain your business.
If you left FXPRIMUS as a result of this incident and would like to return, we will be happy to reimburse you any costs of transferring funds from another broker back to FXPRIMUS or any banking charges you may incur in funding your account during the entire month of December.
Thank you very much for your continued support and we look forward to serving you well into the future.
Warmest regards,
Terry Thompson
President, FXPRIMUS
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