chapp
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- Apr 18, 2006
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Kalau nak buat chargeback, first of all kena call credit card issuer. Pastu suruh dia fax kan dispute/chargeback form.
Kat form tu kena isi amount, merchant, transaction date etc la. Kat reason tu pilih others pastu bagi la apa2 reason yg patut. Ramai org buat camni: "Stormpay has zerorized my account without notification and repeated request to reinstate the amount has been denied"
Aku punya stormpay tak kena zerorized pun tapi tulis je cam tu. Lepas tu fax balik la form tu. Tunggu seminggu dua bank akan call for confirnmation. Ada setengah bank (e.g. HSBC) malas nak buat chargeback tapi as a customer we have the right to insist on the investigation. Korang cakap je Citibank boleh buat kenapa HSBC tak leh?...sure dia org terpaksa proceed gak.
Based on kenkawan aku punya experience, bank2 yg senang buat chargebak (tak byk songeh) is Ambank, Citibank and Alliance Bank. HSBC ada sikit susah. Public lagi susah...siap mintak evidence lagi.
Apa2 hal pun kasi try la. Tak cuba tak tau.
Kat form tu kena isi amount, merchant, transaction date etc la. Kat reason tu pilih others pastu bagi la apa2 reason yg patut. Ramai org buat camni: "Stormpay has zerorized my account without notification and repeated request to reinstate the amount has been denied"
Aku punya stormpay tak kena zerorized pun tapi tulis je cam tu. Lepas tu fax balik la form tu. Tunggu seminggu dua bank akan call for confirnmation. Ada setengah bank (e.g. HSBC) malas nak buat chargeback tapi as a customer we have the right to insist on the investigation. Korang cakap je Citibank boleh buat kenapa HSBC tak leh?...sure dia org terpaksa proceed gak.
Based on kenkawan aku punya experience, bank2 yg senang buat chargebak (tak byk songeh) is Ambank, Citibank and Alliance Bank. HSBC ada sikit susah. Public lagi susah...siap mintak evidence lagi.
Apa2 hal pun kasi try la. Tak cuba tak tau.