We are happy to announce that we have upgraded our ticketing system with lot of enhanced functionalities. It took a lot of time for us to roll out this new version, the upgradation went great. This upgradation is to make our support quality better and more effective, we are about to add a lot of documentations and knowledgebase in to this new system, so you can get all possible help at just one place.
In this ticketing system upgradation if you face any problems, like losing tickets or didn't get replies on new tickets, we are requesting you to please raise your tickets once again. Also if you are unable to login to the new ticketing system, simply click on the "Forgot Password" option and you reset the password again. If you still face any issues, you can contact our support at any time.
Thank you for being with us!
Regards
Rafael Fernandez
Support Staff
GlovalWaveGold