I got the first complain about FXOptimax. The first complain in my past 1 years IB business with FXOptimax.
That is FXOptimax live support is busy. It takes time to get connection with a live support operator, there are often people in queue. I checked it own self and I was also in queue about 4 minutes.
Its quite annoying. I asked the support why it is happening and he told me this problem doesn't occur always. But recently the clients pressure has been increased very high and they are facing trouble to manage many clients at a time.
Later I tried to contact with live support again and got connected in first try. FXOptimax should appoint more online support provider.
That is FXOptimax live support is busy. It takes time to get connection with a live support operator, there are often people in queue. I checked it own self and I was also in queue about 4 minutes.
Its quite annoying. I asked the support why it is happening and he told me this problem doesn't occur always. But recently the clients pressure has been increased very high and they are facing trouble to manage many clients at a time.
Later I tried to contact with live support again and got connected in first try. FXOptimax should appoint more online support provider.