TamingSari
CG Top Poster Club
- Messages
- 25,540
- Joined
- Jun 28, 2006
- Messages
- 25,540
- Reaction score
- 170
- Points
- 138
Technical questions
Trading terminal shows «No connection» message. What is the problem?
The reasons can be:
1. There is no Internet connection. Check your internet connection and try again.
2. You have port 443 blocked by your ISP or firewall. Please open port 443 in your firewall setup or contact your ISP to open 443 port.
How to register a demo account?
You should either click "Open demo account" at the top of our website or open a demo account in your Personal area"
How to change my account password?
Press CTRL+O in your trading terminal, you will see setup window. Click on the "Server" tab, input your old and your new password and submit it. Note that your Personal Area password will remain the same. Why did the history of orders disappear from my terminal? Probably the terminal time setup has gone wrong. The terminal enquires only a current system date and time. To eliminate the problem, right-click the tab «Account history» and select «All history».
Trading terminal shows «No connection» message. What is the problem?
The reasons can be:
1. There is no Internet connection. Check your internet connection and try again.
2. You have port 443 blocked by your ISP or firewall. Please open port 443 in your firewall setup or contact your ISP to open 443 port.
How to register a demo account?
You should either click "Open demo account" at the top of our website or open a demo account in your Personal area"
How to change my account password?
Press CTRL+O in your trading terminal, you will see setup window. Click on the "Server" tab, input your old and your new password and submit it. Note that your Personal Area password will remain the same. Why did the history of orders disappear from my terminal? Probably the terminal time setup has gone wrong. The terminal enquires only a current system date and time. To eliminate the problem, right-click the tab «Account history» and select «All history».
