To all my favorite people, the EV family of Investors.
I am sorry that payments may have been a little off the last few days but there have been some unusual complications that truly baffled me.
Many investors requested small portions from different plans that were maturing, rather than consolidating them all into one withdrawal. Others gave information that when I reviewed it was different from prior instructions and I had to get a response from them prior to paying. And others keep forgetting to put their e-bullion numbers in the comments, and to put the right e-bullion number in. Notwithstanding all these issues, we are again current today and many will note that you were paid on the same day you requested your withdrawal.
I would like to streamline the operation of payments so here are some steps that I am going to ask you all to do. If you have a withdrawal kicked back without an explanation it will be because you have not followed one of these steps, so just review them and resubmit.
1. Consolidate your withdrawals for multiple plans maturing on the same day. In the comments note which plans are being consolidated.
2. Try to only request one withdrawal a day.
3. Please don’t keep withdrawing from your available balance $2.00 or $3.00 every day. It makes reconciling extremely time consuming and slows payments down.
4. When you have included referral fees in with your normal plan withdrawal please not that in the comments
5. Always put your E-bullion number in the comments, we do not store them.
6. If you are making gifts to Elite gifts, please do these from your own e-gold or e-bullion account, I no longer have time to do this accommodation?
I sincerely wish to pay you as quickly as possible, and by your helping me with these few simple refinements I think will aid in that endeavor.
Support tickets regarding payments not received prior to our seven day grace period will be closed.
I manually approve all e-bullion deposits to accounts, please don’t send in a support ticket a few hours after you made the deposit and expect a reply. If you have filled out the information on the website properly, and made your deposit to our e-bullion account, your plan will be honored even if it a day latter. I cannot apply an e-bullion deposit without the corresponding transaction number, so if you failed to do it the first time, do it again and put duplicate where your account number would go, I will reconcile the information and approve your deposit accordingly and remove the duplicate one.
Good Health and Good Fortune to ALL
A. DiSondrio
