camaradajobs
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- Sep 24, 2012
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Ever wanted to work with a MULTINATIONAL COMPANY? Have experience in Fraud Prevention Analyst, Data Processing and customer service? This is the opportunity for you!
Name of Company:
An established multinational in the e-commerce industry is now looking for a IMMEDIATE fill in their vacancy for the position of
"Customer Support Agent" in their organization in Mid Valley.
Role:
-Key person to check & control of content on ads as to ensure only quality/genuine advertisements get published as per SLA requirement.
-Initiative to proactively identify areas for service and procedural improvement and make recommendations to the management team.
-To undertake any administration task as assigned by the Manager.
-To escalate any queries or unresolved issues that cannot be completed within agreed procedures.
-Responsible to make ad-hoc outgoing calls to customers as required clarifying for information before posting of advertisments.
-Stepping up to provide support by handling customers’ complaints and collecting valuable feedbacks as to ensure better customer experience and better service quality.
Remuneration:
• Great salary package of RM3,500
• Opportunity to work with a Multinational Company
Requirements:
• Candidate must possess at least a Diploma or Degree in any field.
• At least two (2) year(s) of relevant working experience is required for this position.
• Required skill(s): computer literate, proficient in MS Office application.
• Languages: English (mandatory), Bahasa Malaysia, Mandarin ( Added advantage)
• Preferably executives specializing in Customer Service or equivalent
• Willing to work on a shift hour basis
Contact Person:
Interested? Email your latest CV to [email protected] with the subject header "Customer Support Agent"
Name of Company:
An established multinational in the e-commerce industry is now looking for a IMMEDIATE fill in their vacancy for the position of
"Customer Support Agent" in their organization in Mid Valley.
Role:
-Key person to check & control of content on ads as to ensure only quality/genuine advertisements get published as per SLA requirement.
-Initiative to proactively identify areas for service and procedural improvement and make recommendations to the management team.
-To undertake any administration task as assigned by the Manager.
-To escalate any queries or unresolved issues that cannot be completed within agreed procedures.
-Responsible to make ad-hoc outgoing calls to customers as required clarifying for information before posting of advertisments.
-Stepping up to provide support by handling customers’ complaints and collecting valuable feedbacks as to ensure better customer experience and better service quality.
Remuneration:
• Great salary package of RM3,500
• Opportunity to work with a Multinational Company
Requirements:
• Candidate must possess at least a Diploma or Degree in any field.
• At least two (2) year(s) of relevant working experience is required for this position.
• Required skill(s): computer literate, proficient in MS Office application.
• Languages: English (mandatory), Bahasa Malaysia, Mandarin ( Added advantage)
• Preferably executives specializing in Customer Service or equivalent
• Willing to work on a shift hour basis
Contact Person:
Interested? Email your latest CV to [email protected] with the subject header "Customer Support Agent"
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