For anyone wondering how order tracking works without an account, every exchange generates a unique order inquiry code. Enter it on the order inquiry page to see real-time status, plus block explorer links as your transaction moves through the network.
Quick walkthrough for anyone asking about ETH to BTC specifically: select ETH as sending asset, BTC as receiving, choose a rate, send your ETH to the generated address, and BTC lands in your wallet after confirmations.
Wanted to be direct about this for the thread: we deliberately don't run a custodial balance system. Every custodial pool is a target, removing it removes that risk category entirely. Every exchange uses a single-use deposit address scoped to that transaction, never a standing account balance we control.
For anyone dealing with a stuck deposit to us — RBF (Replace-By-Fee) lets you rebroadcast with a higher fee if your wallet supports it and it was enabled at send time. Can't retroactively enable it on an already-sent non-RBF transaction.
For anyone deciding between our two exchange modes: Regular Exchange is the simplest option for a single-destination swap. Deep Exchange adds the ability to split one deposit across up to 5 addresses, in different assets if you want. Same rate options and non-custodial model apply to both.
Opening the floor to this thread — what's your CCE Cash experience been like? Fast swap, unusual pair, something that worked well or didn't? Genuinely want the feedback either way. cce.cash/exchange
Curious to hear from anyone in this community who's actually used CCE Cash, what was your experience like?
Fastest swap you've done? Most unusual coin pair? A moment where a specific feature (Deep Exchange, Fixed Rate, whatever) actually saved you time or hassle? Or something that was confusing and could be clearer?
Worth being precise about this for the thread since 'non-custodial' gets thrown around loosely: every exchange, us included, needs a deposit address to receive funds before converting them. What we don't have is a standing account balance, our deposit addresses are single-use and scoped to one transaction, nothing persists once the swap completes.
Common support question worth addressing here — an 'invalid address' error is almost always a network mismatch, not an actual typo. Check that your wallet address matches the network selected in the Receive field.