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CBT Account Manager

awecastello

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This role will be based in KL, Malaysia and will be responsible for:



· Managing and growing a portfolio of top Malaysia sellers and implementing programs to maximize their business on eBay

· Delivering the sales and revenue targets for portfolio of managed sellers

· Ensuring customer satisfaction and business success by acting as primary contact for top sellers

· Working with internal teams like Marketing, Top Seller Management, Customer Support, Trust & Safety as well as Finance teams to drive seller business and monitor performance

· Identifying, evaluating, and recommending product, operational, and service enhancements that improve the overall value of selling on eBay to sellers and buyers

· Budgeting, planning and organizing seller events and trainings


Candidate Profile

Area Qualification


Description of What’s Needed

Education or professional qualification/certification (or equiv. experience)


· Bachelor Degree or higher in Marketing, Business, Economics, Computer Science, Information Systems (or analytical discipline).

· Track record of academic, professional or entrepreneurial achievement.



Experience


· 8-12 years sales/account management and/or business development experience in enterprise sales, retail, consulting, IT, business development

· Knowledge of eBay, e-Commerce, on-line payment and merchandise in IT, P&A, FMCG is preferred.

· Have experience in entrepreneur or start-up business or setting up team or new department, and managing team & outsource.

· SalesForce knowledge is a plus

· Strong preference given to candidates who are sellers on eBay

· Willing to travel



Skills


· Fluency in Bahasa and English (spoken & written)

· Excellent interpersonal skills and relationship management

· Strong oral and written communication and presentation skills

· Strong analytical skills in analyzing business, situation, for planning, execution, and evaluation.

· Strong project management skill in managing team, outsourced vendor

· Is able to manage multiple priorities and tasks

· Proven success working cross-functionally & work independently.

· An proactive and effective player under pressure

· Excellent trouble shooting and problem solving skills, good team-work skills
 
Company ape nie...jual barang kat ebay ke
 
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