dari website
http://surf.u.com.my/
1. What is inclusive in this Surf with U promotional package?
You will be receiving a:
1. ZTE MF622 HSDPA USB Modem
2. Two USB cables
3. DVD case
4. CD
5. Warranty card
6. User guide
7. U Mobile USIM card.
2. Is there an activation fee involve upon registering for Surf with U?
There is an activation fee of RM50 charged upon registration.
5. What is the usage limit for this mobile broadband package?
Surf with U offers you unlimited usage, however to curb abuse to the service and network congestion,
each subscriber is allowed to use up to 5G per month according to bill statement date.
6. What is the warranty for the modem?
The warranty is 1 year from the date of purchase.
12. If I would like to cancel my contract, what are the charges?
If you cancel your contract within the 8-days trial period, the activation fee of RM50 will be refunded to you and you are required to return the Surf with U package (a ZTE MF622 HSDPA USB Modem, two USB cables, a DVD case, a CD, a warranty card, a user guide and a U Mobile USIM card) in brand new condition. If the Surf with U package returned is not in good working condition, you will be charged RM799. If the contract cancellation is after the 8-days trial period, a penalty charge of RM799 (USB Modem) + RM78 (1 month fee) will be incurred and the activation fee of RM50 is not refundable.