COVID-19 SOP
*Updated – Oct 2021
1) Vaccination Requirements
Customers are required to show their Vaccination Digital Certificate on the MySejahtera App for verification of
1.1 2 Doses – 14 days after vaccination of Pfizer, AstraZeneca, and Sinovac
1.2 1 Dose – 28 days after vaccination of Johnson & Johnson, and Cansino
Breakout reserves the right to deny you entry should you fail to show your vaccination status.
2) How does Breakout apply social distancing measures in the outlet?
The floor will be marked with red tape in the waiting area to maintain at least 1-metre distance between each customer group before they enter the game room.
3) Is there any limit to people allowed in the outlet?
Yes, there is. We allow a maximum of 20 people in the lobby waiting area at any given time. All other customers will need to wait outside our shops.
4) How is the cleanliness of the game room maintained?
Game rooms are disinfected regularly as per guidelines set by MKN.
5) What about crowd management?
To minimize a crowded situation, our booking slots have been changed so that each theme room starts at a different time.
6) Is there any age restriction?
Young individuals who are unvaccinated are allowed to participate in our game only with adult supervision who are fully vaccinated.
7) We prefer contactless payment
Our shops are equipped with a variety of cashless payment systems such as credit card, E-wallet including, Touch&Go Pay and Grab Pay.
8) Since there is a 1 metre policy, how will you conduct the safety briefing?
The safety rules briefing will be carried out remotely with a computer/TV screen. The briefing for bigger groups such as in team building events will be carried out in batches.
9) Will you do a temperature check upon entering?
The body temperature of every visitor will be scanned upon entering the shopping mall and visitors with a temperature above 37.5℃ are not allowed to enter
10) Check in with your MySejahtera App
MySejahtera App QR code will be placed at our shop’s entrance for contact tracing. Customers are required to scan the code before entering.
11) What is your SOP for employees?
All employees who are scheduled to work are fully vaccinated. Our employees are required to wear a 3 ply face mask at all times when they clock in for duty. The mask has to be covered up to their nose tip at all times. They are required to wash their hands with hand soap or hand sanitizer frequently upon arriving at the workplace.
12) What else do you do to prevent the spread of COVID-19?
Customers must wear a face mask in order to enter. Customers who do not wear a face mask can purchase one from our outlet for RM1.50. Customers are required to use the hand sanitizer prepared before entering. They are also required to be seated in the designated box in the waiting area. After completing the activity, customers are encouraged to sanitize their hands once again with the hand sanitizer prepared.
