BestChange
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- Joined
- Sep 1, 2018
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Why does the exchange rate or reserve on an exchanger’s website differ from what I see on BestChange?
This can happen—and it doesn’t depend on whether you searched in our bot, mini-app, website, or mobile app.
There are two main reasons for discrepancies in rates and reserves:
● Exclusive conditions for BestChange users: Many exchangers offer better rates to customers who visit their site through our monitoring service.
● Technical delays or data sync issues: We receive real-time updates on rates and reserves, but sometimes exchangers experience delays or glitches in updating their information.
If you notice a mismatch, you can click on ‘Discrepancy’ above the list of exchange rate offers on BestChange.com and let us know exactly where you found the inconsistency.
We’ll investigate, contact the exchanger, and resolve the issue. And if you leave your email address for a response, we’ll reach out and thank you personally!
This can happen—and it doesn’t depend on whether you searched in our bot, mini-app, website, or mobile app.
There are two main reasons for discrepancies in rates and reserves:
● Exclusive conditions for BestChange users: Many exchangers offer better rates to customers who visit their site through our monitoring service.
● Technical delays or data sync issues: We receive real-time updates on rates and reserves, but sometimes exchangers experience delays or glitches in updating their information.
If you notice a mismatch, you can click on ‘Discrepancy’ above the list of exchange rate offers on BestChange.com and let us know exactly where you found the inconsistency.
We’ll investigate, contact the exchanger, and resolve the issue. And if you leave your email address for a response, we’ll reach out and thank you personally!