kalo pakai win xp, file2 penjahat ni ada kat folder document and setting. kalo windows 7, dlm folder user.
1. kne tick show hidden file
2.dan untick hidden protected file.
3.turn off system restore, boot dlm safe mood.
4.delete manual file2 penjahat dkt folder user atau windows/system32
kalo xleh jugak, masuk cd bitdefender/kaspersky, boot melalui cd dan scan. boleh plih option GUI mode/ mode2 yg lain